Job Description

Cr\xc3\xa9dit Agricole CIB is the corporate and investment banking arm of Cr\xc3\xa9dit Agricole Group, the 10th largest banking group worldwide in terms of balance sheet size (The Banker, July 2022).
8,600 employees in more than 30 countries across Europe, the Americas, Asia-Pacific, the Middle-East and North Africa, support the Bank\'s clients, meeting their financial needs throughout the world.
Cr\xc3\xa9dit Agricole CIB offers its large corporate and institutional clients a range of products and services in capital market activities, investment banking, structured finance, commercial banking and international trade.
The Bank is a pioneer in the area of climate finance, and is currently a market leader in this segment with a complete offer for all its clients.

For more information, please visit www.ca-cib.com

Twitter: https://twitter.com/ca_cib
LinkedIn: https://www.linkedin.com/company/credit-agricole-cib/

Reference 2021-59892

Publication date 27/08/2021

Job description

Business type

Types of Jobs - Information systems / IT Project management

Job title

Risk and Finance IT - Support Team Manager

Contract type

Permanent Contract

Management position

Yes

Job summary

Main responsibilities

Under the functional links to GIT/BLI/RCI and ISAP GIT/BLI/RFI Department hierarchical links, directs, coordinates and manages a team under ISAP GIT/BLI/RFI/RCS team in charge of support L1/L2, ensures that all the projects, activities and tasks under the team\'s responsibility are performed within quality standards, on schedule and cost-effectively.

Provide Team Leadership

\xc2\xb7 Create an environment oriented to trust, open communication, creative thinking, and cohesive team effort

\xc2\xb7 Motivate and inspire team members by setting a good example (role model) behavior consistent with words

\xc2\xb7 Help develop team members; help resolve dysfunctional behavior

\xc2\xb7 Strive for team consensus and win-win situation

\xc2\xb7 Ensure discussions and decisions lead toward conclusion

\xc2\xb7 Maintain healthy group dynamics

\xc2\xb7 Ensure that the team members are equipped and trained effectively to participate in the team

\xc2\xb7 Encourage creativity, risk-taking, and constant improvement

Recognize team member accomplishments and outstanding performance

Focus the Team on Customer Requirements

\xc2\xb7 Build Roadmap Short-term, Long-term of his activity

\xc2\xb7 Build KPI to monitor the performance of its activity

\xc2\xb7 Coordinate with internal and external customers as necessary

\xc2\xb7 Initiate sub-groups or sub-teams as appropriate to resolve issues and perform tasks in parallel

Coordinate Team Logistics

\xc2\xb7 Ensure deliverables are prepared in line with the requirements

\xc2\xb7 Help keep the team focused and on track

\xc2\xb7 Work with IT Managers to obtain necessary resources to support the team\'s requirements

\xc2\xb7 Establish meeting times, places and agendas

Communicate team status, task accomplishment, and direction

\xc2\xb7 Analyze status reporting of team activities against the program plan or schedule

\xc2\xb7 Keep the Head of department and section informed of task accomplishment, issues and status

\xc2\xb7 Serve as a focal point to communicate and resolve interface and integration issues with other teams and business partners

\xc2\xb7 Escalate issues which cannot be resolved within the team

\xc2\xb7 Provide guidance to the team based on management direction

Business - Delivery management

\xc2\xb7 Reach agreement on plans for projects and services provided by the team

\xc2\xb7 Ensure the projects, activities and tasks under the team\'s responsibility are performed within quality standards, on schedule and cost-effectively

\xc2\xb7 Manage budget and capacity allocation according to priorities communicated by functional manager

\xc2\xb7 Ensure each solution developed by the team fulfills the client needs

Lean Management - Practices

\xc2\xb7 Ensure an effective performance dialogue and meeting cascade are in place, facilitating team performance improvement and the escalation of problems

Position location

Geographical area

Asia, Singapore

City

Singapour

Candidate criteria

Minimal education level

Bachelor Degree / BSc Degree or equivalent

Academic qualification / Speciality

-Master or Bachelor\'s degree in relevant specialities

Level of minimal experience

6-10 years

Experience

- Candidates should have 8-12 years experience in Software Engineering activities.
- Strong organizational and communication skills in multi-cultural environment

Cr\xc3\xa9dit Agricole