Job Description

About: Established in 2007, Print Lab has become a dynamic one-stop print agency and is one of the largest Offset / Large Format Print Agency in Singapore. From a small two-man team occupying less than 300 sq ft of space, we have now grown into Singapore’s largest print agency with staff strength of more than 150 and an office space of more than 30,000 sq ft. We provide state-of-the-art print solutions, top quality concept creation, innovative design, fabrication, installation at premium service levels. Serving global MNCs and luxury labels is only possible with a dynamic and pro-active workforce. Print Lab is also member of Times Publishing Group and Frasers & Neave Ltd. Green Lab is the latest initiative by Singapore's largest print agency, Print Lab. It is the country's very first fully automated and 100% bio-friendly manufacturing facility, leading the charge for sustainability here in our shores. Green Lab, occupying a 200,000 sq ft facility, will provide sustainable solutions for businesses. We seek the one who can bring fresh ideas to our dynamic organization. We currently have the position to fill: Print Lab IT Specialist : We are looking for an IT System Specialist who will be responsible for the day to day operations and administration of Information Technology (IT) network, server, desktop and Internet infrastructure and related matters. KEY RESPONSIBILITIES: IT infrastructure and services

• Manage IT infrastructure and services including Operating System and Software upgrading/patching as well as to ensure that current version and security is up to date and system performance is monitored to ensure uptime.

• Responsible for onboarding and offboarding of users including create, update and delete user account and system access.

• Perform maintenance of desktops, updates, patches, hardware and software upgrades when required

• Maintain inventory of all equipment, licenses and software, and assist with IT assets procurement

• Provide day-to-day technical support to end users and ensure the smooth running of computers, network devices and printers

• Provide 24x7 production support and troubleshooting together with internal and external users and vendors when required.

• Maintain and monitor office network infrastructure, IT security and antivirus tools

• Other duties include performing first level troubleshooting and support for scheduled server backups, system monitoring and reports

• Create and maintain technical documentation and update IT asset inventory.

• Other Adhoc Duties assigned

• Applicant must have a Diploma/Degree in Computer Science/Computing/IT/Network or equivalent.

• At least 1-2 years of working experience in IT related field.

• Must be a good team player and motivated to complete given tasks.

• Resourceful and self-driven individual with sense of urgency and commitment.

• You are also required to work irregular hours to rectify any issues, to upgrade system, to ensure system availability and to be on standby onsite for any events as and when required.

• Advantage to have good knowledge in MS Windows desktop and server, MS Office application (MS Office 365 environment, Windows 10, Windows Server 2019, mac iOS) , Group Policy, Database: SQL Server, MySQL, and basic networking.