It Technician

Singapore 369585, Singapore

Job Description

RESPONSIBILITIES: The IT/Desktop Support Administrator provides technical assistance to end users. He/She provides solutions or rectify computer problems for end users in person, via telephone or electronically. He/She provides assistance on the use of computer hardware and software including printing, installation, word processing, electronic mail, and operating systems.

  • Friendly presence and helpful attitude; good interpersonal skills.
  • Ability to utilize the applications for Microsoft Office for support, reporting and documentation.
  • Excellent oral and written communication skills in English.
  • Ability to provide technical support via the phone; good phone skills, previous client service experience strongly desired.
  • Ability to handle constantly changing flow of traffic; remain productive during slow times, be able to multitask effectively during busy times, exercise patience and professionalism during stressful situations.
  • Creativity. Ability to think around problems and come up with creative solutions is helpful.
  • Working knowledge of common operating systems and software applications.
  • Experience & knowledge of Windows *XP to 10*, MS suite of Office products, network connectivity, printer mapping and anti-virus.
  • Experience in PC Hardware troubleshooting and diagnosis
  • Able to identify accurate root cause of the issue.
  • Good problem isolation in OS troubleshooting.
  • Ability to read up events logs.
REQUIREMENTS:
  • Strong problem-solving and analytical skills \xe2\x80\x93 with at least 1-2 years\xe2\x80\x99 experience in IT support.
  • Receptive to working shifts, weekends and public holidays.
  • Receptive to working in client\xe2\x80\x99s premises.
  • Able to takes initiative, accepts accountability and has a sense of urgency.
Job Type: Full-time Salary: $2,300.00 - $3,500.00 per month Schedule:
  • Monday to Friday
Work Location: In person

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Job Detail

  • Job Id
    JD1333440
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore 369585, Singapore
  • Education
    Not mentioned