Keppel Internship Programme 2024] Intern, Customer Experience(jan May 2024)

Singapore, Singapore

Job Description


JOB DESCRIPTION

This role sits within the Real Estate Division whom serves our stakeholders as an innovative urban space solutions provider that leverages technology to deliver sustainable and customer-centric solutions that enrich people and communities. It is focused in the areas of sustainable urban renewal, senior living, urban living, retail and large-scale integrated developments. The intern will be responsible in the following: \xe2\x80\xa2 Map and review existing customer journeys. \xe2\x80\xa2 Identify and remove pain-points and frictions. \xe2\x80\xa2 Design memorable experiences for the key moments. \xe2\x80\xa2 Communicate service and experience design to the organization through. Learning Outcomes: \xe2\x80\xa2 Learning opportunities in design processes and working on real-world initiatives. \xe2\x80\xa2 Exposure to various solutions and designing in Real Estate - Asset management and urban development.

JOB REQUIREMENTS

Major Design Skill Requirements \xe2\x80\xa2 Service Design \xe2\x80\xa2 Physical Prototyping and modelling \xe2\x80\xa2 UX/UI (wireframing) \xe2\x80\xa2 Storyboarding \xe2\x80\xa2 Journey Mapping \xe2\x80\xa2 Spatial/Product Design \xe2\x80\xa2 Photo Editing & Manipulation \xe2\x80\xa2 Concept Testing \xe2\x80\xa2 Design Thinking Software Skill Requirements \xe2\x80\xa2 Windows OS \xe2\x80\xa2 MS Office 365 \xe2\x80\xa2 Figma \xe2\x80\xa2 Illustrator \xe2\x80\xa2 Photoshop \xe2\x80\xa2 InDesign \xe2\x80\xa2 3D Modelling such as Rhino3D or Sketch (a bonus)

BUSINESS UNIT

Keppel Land Limited

Keppel Corporation

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Job Detail

  • Job Id
    JD1359800
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned