Job Description

The Role

• Responsible for managing customer relationships in the area of health & benefits
• Define the scope of the methodology and proposal preparation and consulting contracts.
• Project management of clients, guaranteeing delivery on time, within budget and with high quality
• Manage H&B vendor renewals and negotiations
• Design efficient plan designs and funding arrangements that fit client\xe2\x80\x99s needs
• Demonstrate proficient writing, oral presentation skills in client reports, recommendations, and presentations
• Provide claims analysis reports , including loss ratio, frequency of the use, member profile, etc.
• Provide annual benchmarking comparison relating to H&B clients
• Internal system updates relate to benefits matters
• Analysis about the advantages and disadvantages of the plan funding model (insured or self-insured); development of performance indicators for monitoring results
• Legislative updates: communicate Human Resources team any changes in local laws related to group life insurance, medical and dental benefits; and potential direct and/or indirect impacts on the company\xe2\x80\x99s current benefits programs

• Minimum of 5 years\xe2\x80\x99 experience in a Health & Benefits consulting or brokerage role, or from a C&B function in industry.
• Excellent ability to communicate effectively with a strong focus on customer service
• Good oral and written communication skills
• Deep knowledge of the Singapore vendor marketplace
• Technical proficiency in Singaporean employee benefits
• Broad understanding of compliance issues related to local legislation
• Proficiency in Microsoft Office (especially Excel and Word);
• Proficiency in English language

• Client Focus
• Influence and Selling
• Results Focus
• Collaboration
• Thought Leadership and Innovation

Willis Towers Watson