Job Description

Castlery is looking for a Lead Specialist, Learning and Development (L&D) to join our People & Culture Department.

A newly created role, the Lead L&D Specialist will be a high-impact role in our People team, responsible for facilitating the development and growth of the Castlery crew across our global offices. The role will work closely with senior leaders and managers to understand the learning needs at both an organization and team-level, either sourcing or creating content to address those needs. As part of Castlery\'s commitment to creating a space for our employees to thrive, this role will also design frameworks and learning pathways to empower each employee to take ownership of their personal career journey. You will also help continue shaping Castlery\'s culture through crafting content and communications around our values and credos, ensuring that every employee is able to translate these core tenets into everyday behaviours.

If you\'re keen on creating a space for people to thrive both personally and professionally and excel when working with high levels of autonomy and psychological safety, reach out! To be successful in this role, you should have a solid understanding of and hands-on experience in identifying and meeting L&D needs of team members in a hyper-growth company. The job responsibilities are as per below.

What you will be doing

• Conduct formal and informal learning needs analyses at organizational, team, and country levels, factoring in local and functional nuances and differences.

• Partner with key business leaders to develop and implement customized L&D strategies, plans, and curricula to enhance the capabilities of employees for current and future roles, promoting lifelong learning.
• Oversee end-to-end L&D processes, including content curation, delivery methodologies, vendor selection, data analysis, and feedback management to measure learning outcomes effectively.
• Evaluate the effectiveness of learning and development programs via qualitative and quantitative methods, proposing and implementing improvements to enhance workforce capabilities.
• Re-design, improve, and ensure the onboarding programmes remain relevant and add maximum value for new joiners.
• Help continue building a culture of learning based on a growth mindset.

What you\'ll need

• Being fanatic in knowing, working with, and developing the best talents.
• At least 5 years\' experience in a learning and development and/or HR Business Partnering in a growth-stage start-up. Prior experience in retail, eCommerce brands is preferred.
• Deep understanding of working professional learning, ideally with proven experience in establishing methodologies and frameworks.
• Demonstrated ability in end-to-end program management.
• Demonstrated capability in coaching and mentoring others.
• Strong business background, acumen, and curiosity.
• Problem solver and track record of developing positive organizational/culture change initiatives.
• Confidence communicating to large, diverse audiences, spanning different functions and seniority levels.
• Strong stakeholder management skills, with the ability to get buy-in from senior leadership.
• Excellent written and spoken English communication skills.

What we promise

Our first promise - the ride of a lifetime

You\'ll be joining a company in its most exciting phase; we\'ve proven our product market fit, and with the growing online penetration of furniture, we\'re now focused on hypergrowth. You\'ll have a front-row seat in witnessing the growth of our customer-base and organisation at a global-level.

Our second promise - a place to thrive

We\'re building a company that has people as one of the company\'s core pillars for success. It\'s our mandate to help every employee perform to their highest potential so that they can do the very best work of their lives here, at Castlery.

We\'re committed to our employees\' growth, and continuously strive to ensure our employees are set up for success through their journey, starting with an excellent onboarding experience, and carrying over into emphasis on personal and professional development.

Castlery strives to maintain a psychologically safe, transparent, and flexible work environment to enable our people can perform at their best level and believes in partnering our employees to raise that level as they grow with us.

Castlery