Job Description

Responsibilities/ Duties

• SME (Subject Matter Expert) to logistics operations, systems and technical knowhows to support business and functional stakeholders
• Hands-on/operational experience in finetuning logistical processes (internal) and 3PL (external) to improve process resiliency
• Able to provide technical and logistics advices to operations personnel to optimize process and operations
• Lead and participates in advanced troubleshooting for systems, processes and order fulfillment
• Provide coaching and leadership to stakeholders and 3PL on project implementations and best practices
• Interacts with other Dow (global) regions to resolve order issues for inter-area shipments
• Implement and apply most effective technologies and operating discipline requirements with stakeholders and 3PL
• Manage 3PL (third party logistics providers) to ensure contractual obligations and service levels are met
• Develop and initiates changes to SOP (operating procedures) to ensure that they are valid and up-to-date
• Conduct regular audits and performance reviews on 3PL sites and processes
• Understand and apply new concepts, innovations and technologies to operations and 3PL within assigned business scopes
• Lead and ensure timely closure to QN investigations, with identification of CAPA (Corrective and Preventative measures)
• Lead and conduct RCI (Root Cause Investigation) with 3PL and stakeholders to resolve product and/or service quality issues
• Supports procurement tender negotiation and implementation with operational expertise
• Supports and implement ESG (Environment, Social Responsibility, Governance) and Sustainability initiatives with suppliers and 3PL
  

• At least Bachelor\'s degree in supply chain or logistics area or chemical related major
• With 5-10 years of working experience in logistics/supply chain, experience in Oil & Gas and Chemical industry is highly preferred