Booking and following up with Customers, Carriers and Seafreight / Airfreight Agents.
Expands and liaises with Overseas Agents. Processing of import and export shipping documents
Coordinates and provides overall support to Sales & Marketing dept. / warehouse / vendors on clearance, collection/ delivery.
Rates filling, Job Costings, timely billings to customers and verifying vendor invoices.
Handles customer order enquiries and arrange for the shipments accurately and on time.
To mage customer\'s expectations and keep them informed of the status of their orders. Prepares, verifies and ensures timely dispatch of shipping documents.
Manages cost of operations effectively, checks and assists on monthly operation P&L reports.
Progressively improves the SOPs and efficiency of the operations, think of new solution and keep proper documentation on Import and Export processes.
Any ad hoc assignment as assigned
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