Job Description

Company Description

We are SGS \xe2\x80\x93 the world\xe2\x80\x99s leading testing, inspection and certification company. We are recognized as the global benchmark for sustainability, quality and integrity. Our 97,000 employees operate a network of 2,650 offices and laboratories, working together to enable a better, safer and more interconnected world.



Main Purpose of Role

• Be the SGS INDSAF interface for OPEX service delivery for the Machinery segment of I&E.
• Working with the Global Service Line and Business Verticals, design, develop, present, defend and win new business delivering novel service solutions to segment clients.

• Be the key contact point for machinery safety services across the network.
• Support and guide new inspection / audit templates for new / varied service scopes being developed / implemented as relates to equipment and machinery.
• Support with development and implementation of new training schemes and upskilling of workforce to changing demands in skills and certifications.
• Support in advice for new developments to the inspection and audit management system .
• Be the first point of contact for support with affiliates to deal with any potential complaints/ claims within the service to review all reports and support to prepare responses, including legal counsel per group policy.
• Responsible for maintaining the global capabilities matrices for the global operations as relates to machinery.
• Support in the implementation of systems to the network for execution and to maintain competent pools of freelancers for with valid certs.
• Maintenance of Global QMS and Manuals including updates and on-going training.
• Support in QMS harmonization for I&E globally.
• Ensure that all processes and procedures are up to date and accessible to the network in SharePoint
• Be a key contributor in the continuous improvement process of the organization
• At all times, comply with SGS Code of Integrity and Professional Conduct.

• Deep knowledge and understanding of purpose and role of TIC in assurance sector of markets
• Knowledge of International standards in particular those related to machinery regulatory compliance and industrial safety
• Good general knowledge of SGS Industrial markets including Energy, Transportation and Manufacturing
• Must have good communication skills at all levels, speak and present assertively
• Strong numerical skills with concomitant ability to develop economic cases for opportunities and projects
• Proficient in MS office suite, particularly Excel, Power BI, SharePoint and related tools
• Team player with a real ability to network and collaborate across all network cultures \xe2\x80\xa2 Ability to work independently managing multiple simultaneous opportunities and projects.

• Minimum 10-year experience in TIC / Technical Services / Operations particularly those providing statutory, regulatory and similar high-value compliance services related to machinery within competitive markets
• Experience in dealing with cross-affiliate projects, claims and complaints, evaluating and managing risk
• Familiar with matrix structured international organisations advantageous

• Must \xe2\x80\x93 university degree or equivalent, preferable in relevant technical or business discipline
• Must \xe2\x80\x93 business level English literacy
• Desirable \xe2\x80\x93 additional language capability

SGS