you will undergo a comprehensive training program designed to provide you with exposure to various aspects of the business. You will gain hands-on experience in key operational functions and receive mentorship from senior leaders. This role is intended for individuals with high potential who are eager to develop management and leadership skills, aiming for future leadership positions or on a
Managerial Track.
Duties and Responsibilities:
Assist in daily wellness studio operations, including class scheduling, client registration, and front-desk support
Ensure excellent customer service by handling client inquiries, feedback, and concerns promptly
Staff management
Coordinate with stylists, therapists, and beauty artists to deliver smooth and high-quality sessions
Support wellness events, workshops, and promotional activities to enhance client engagement
Monitor studio upkeep, cleanliness, and compliance with health and safety standards
Learn inventory management, including ordering and tracking wellness products or supplies
Participate in training programs to develop leadership, operational management, and client relations skills
Prepare basic reports on client attendance, service feedback, and operational performance
Collaborate with cross-functional teams (Marketing, HR, Finance) to align operations with business goals
Contribute ideas to improve service delivery, client experience, and operational efficiency
JOB SPECIFICATIONS:
Graduate with a Bachelor's Degree in Business or any related field preferred.
Fresh graduates are welcome to apply!
Strong interest in pursuing a management career.
Excellent communication, interpersonal, and problem-solving skills.
Proactive, adaptable, and able to thrive in a fast-paced environment.
Customer-oriented, strong teamwork spirit with leadership potential.
Willingness to work on weekends or shifts depending on operational requirements.
Can speak Mandarin, Korean, or Japanese will be an advantage, but is not required.
BENEFITS OF THE ROLE:
Structured career development and advancement opportunities.
One-year rotational program
that will give you exposure to various roles within your selected track.
Intensive all-operations training to hone you into becoming one of our future managers.
Competitive base salary, incentives, and reward schemes.
Grooming Allowances and Staff Discounts across INITIA brands.
ABOUT US:
INITIA Group is one of the biggest Beauty and F&B ambassadors in both Singapore and Malaysia.
Since its founding, INITIA's devotion and commitment have it one of the premier beauty & lifestyle platforms in Asia. Led by a dedicated team, INITIA Group creates a series of avant-garde beauty salons, integrating lifestyle & trendy elements to provide a top-notch & dynamic experience for our customers.
INITIA Group sets out to find a consumer service business that is experience-based, differentiated and advantaged, non-seasonal, non-cylical, highly predictable, has strong senior management, and a strong online presence. INITIA has been in the beauty industry and has created a series of new concept salons that blends with lifestyle and trends to provide a unique and fascinating lounge that contributes to relaxation, inspiration that'll make you look & feel good inside and out.
Check our website for more details! :
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We're a celebration of flavors, culture, and innovation.
Taste Success, JOIN US NOW!
Job Types: Full-time, Fresh graduate
Pay: $3,700.00 per month
Benefits:
Cell phone reimbursement
Employee discount
Food provided
Professional development
Promotion to permanent employee
Education:
Bachelor's or equivalent (Required)
Work Location: In person
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