Job Description

Summaries :

• Hospital Setting
• Working Hours: 5 days,2 shifts
• Location: Central
• Salary based on experience + AWS + Bonus

Job Responsibilities

• Lead and manage the Patient Service Centre operations, establish policies and procedures to support the smooth running of the hospital and interaction with customers and various stakeholders.
• Oversee the hospital\'s Patient Service Centre operations and management of billing and collections, claims from Medisave/Medishield/Insurance and LOG payers, accounts receivable and credit control.
• Provide leadership and mentorship in training to develop the team of Patient Service Centre staff to support the growing needs of business units in the hospital.
• Manage the financial control risk of the Patient Service Centre operations and review procedures for improvements.
• Manage the service quality required for patient and doctor queries.
• Manage and review Key Performance Indicators for Patient Service Centre.
• Work closely with all stakeholders in the management of patients\' journey in the hospital and support to the doctors.
• Ensure that management reports summaries and statistics are prepared as required.
• Continuous improvements and system enhancements and apply technology improvements.

Job Requirements

• Degree in Accountancy, Business or related field or ACCA qualification or healthcare related professional studies
• At least 6-8 years of relevant experience in managing Patient Service Centre in acute hospital environment
• Strong knowledge of healthcare policies, health insurance & claims, patient billing & client services, receivables and credit control
• Strong leadership, communication, negotiation and relationship management skills
• Analytical and able to put forth process improvement plans
• Proficient in Microsoft Applications and numerical analysis

Interested candidates kindly click the APPLY NOW buttonApplicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.By submitting your personal data and/or resume, you give consent to the collection, use and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by company relating to this job application.**We regret to inform that only shortlisted candidates would be notified. **Loi Pei TingEA Personnel No: R22110135MCI Career Services Pte LtdEA License Number: 06C2859Employer questionsYour application will include the following questions:Which of the following statements best describes your right to work in Singapore?What\'s your expected monthly basic salary?Company profileMCi Career Services4.1\xc2\xb7Human Resources & Recruitment51-100 employeesWith over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!With over 100 professional employees, our dedicated consultants who are equipped with capabilities to hire both technical and functions roles across wide spectrum of industries have been managing over 2,500 monthly advertisement and successfully matched 9,000 over job placement yearly. We are here to connect, understand, source and deliver to meet your needs. We have 3 subsidiaries; our companies strive to provide support to people and organizations in realizing their true potential that would enhance businesses with the right individual. We believe that we will only provide you with the best services because we are not here just to help but also make companies interesting!Company informationRegistration No.200701947WEA No.06C2859

MCI Career Services