Job Description

COMPANY DESCRIPTION
As Singapore’s leading supermarket retail player and a household name close to all, we have grown with you over the years. It is now your turn to grow an exciting new career and fulfil your aspirations with us. Join us as we embark on a journey to make lives better for our customers, community, environment and employees. At NTUC FairPrice, we offer you more than just a job. We are committed in giving our employees a rewarding career through comprehensive development opportunities. We promise a wonderful workplace culture with ample opportunities for growth at different levels of your career. Every of our 10,000 employees across Singapore is important. If the prospect of working in an organization at the forefront of retail technology and innovation excites you, look no further. Grow your career with us today and make a difference. .
DESIGNATION : Manager (HoReCa Business Development - Chains)

RESPONSIBILITIES
Manager (HoReCa Business DevelopmentChains) The incumbent is responsible for and expected to:

• Be a field force that expands HoReCa customer base within chain outlets by increasing awareness and uptake
• Understand HoReCa chain customer needs and identify potential white spaces
• Play an integral role in new HoReCa chain customer pitches and subsequently manage onboarding and life-cycle management
• Grow the customer through breadth & depth of penetration
• Grow the customer base with proactive identification of target customer types and recruitment
• Serve as the single point of contact between customer and internal teams
• Maintains relationship (i.e. resolves complaints and understand customer needs)
• Develop and execute customer type/customer specific trade activations to drive growth (with penetration, range expansion & increasing usage/consumption) and evaluate effectiveness
• Manage the budget allocated for the account to ensure optimum ROI

QUALIFICATIONS

• Degree/Diploma in any discipline
• Proven experience as HoReCa sales force (key account management preferred)
• Experience in F&B operations management or chef a plus
• Excellent skills in selling and building customer relationships
• Aptitude in building relationships with professionals of all organizational levels
• Ability to cross-sell and expand product portfolio of customers
• Strong communication and interpersonal skills
• Excellent organizational skills to manage multiple accounts
• Strong ability in problem-solving and negotiation
• Strong business acumen

OTHER INFORMATION
NTUC Fairprice Hub beside Joo Koon Mrt