Job Description

The Lo & Behold Group is a hospitality company that creates, owns and operates a series of timeless, thoughtful concepts. Every restaurant, bar, club, hotel that we create intentionally offers a distinct experience and adds to the vibrancy of this city we know and love. Our multi-award-winning properties currently include Odette, Claudine, Clink Clink, Tanjong Beach Club, The Coconut Club, Fico, Somma, and New Bahru.
Responsibilities:

• Brand Champions: Live and breathe brands, develop a deep understanding of their inner workings, and craft marketing strategies that grow the brand and business in equal measure.
• Creative Collaborator: Work with our in-house and external creative teams to develop captivating branding materials that resonate with the brands' target audiences.
• Digital Guru: Manage social media, email marketing, and website updates, crafting engaging content aligned with business goals and foster brand love. Optimise campaigns with data analytics to maximize reach and engagement.
• Storytelling Maestro: Cultivate relationships with media, influencers, and industry partners. Craft press releases, media pitches, and features that highlight the unique offerings of the restaurant.
• Partnership Pro: Identify and secure partnerships with like-minded brands, elevating the overall experience for guests. Execute marketing initiatives for events, collaborations, and seasonal launches.
• Guest Advocate: Work with Operations to develop guest loyalty programs and VIP initiatives that foster lasting connections. Analyse guest feedback to refine marketing efforts and continually enhance the dining experience.
• Trusted Operational Partner: Maintain seamless communication with operations and culinary teams to ensure marketing campaigns perfectly align with service delivery.

Qualifications:

• Bachelor's degree in Marketing, Communications, or a related field.
• 2-3 years of marketing experience, ideally in the F&B or hospitality industry.
• Proven track record of managing successful marketing campaigns across different channels.
• Deep understanding of dining concepts and marketing strategies for this segment.

Desired Skills:

• Storytelling Superstar: You possess exceptional content creation skills, crafting engaging narratives that captivate your audience.
• Digital Mastermind: You're proficient in digital marketing tools like Ads Manager, SEO platforms, email marketing software, and CRM systems.
• Relationship Builder: You have strong interpersonal skills, fostering positive connections with partners, media, and influencers.
• Data Detective: You're analytical, leveraging campaign performance metrics to optimize strategies and maximize results.

We love people who are:

• Excellent communicators
• Able to perform under stress and uncertainty
• Meticulously organised & structured
• Highly effective and can get things done
• Go above and beyond to make someone else's day
• Are thoughtful and kind, while upholding high standards
• Own outcomes and drive solutions
• Are ever-curious and always learning

Take an inside look at our culture or find out more here.
https://www.lobehold.com/playbook
https://instagram.com/tlbg.openarms

Skills Required