Manage accident reporting and explain claims process to customers, e.g. Bus Captain, Taxi/Private Hire Vehicle Hirer, Relief driver, etc.
Exercise good claims management to achieve KPI target for claims result.
Being part of the team, to ensure company's losses are recovered from third party or to defend the claims from claimants arising for road accident.
Arrange with workshop or relevant parties to liaise with third party insurers/workshops, solicitors, passengers on behalf of SMRT Buses / Strides Premier Fleet of Vehicles.
Coordinating and liaising with the relevant departments in SMRT Buses / Strides Premier Fleet of vehicles or its other associates and agents in the pursuit of any claim.
Qualifications & Work ExperienceRequirement:
Candidate must possess at least a Certificate or Diploma in General Insurance.
Minimum with 2 years\' experience in processing Motor insurance claims.
Skills
Results-oriented and effective team player with an eye for details and business processes in a dynamic environment.
Possess strong analytical skills to identify cause of problems & recommend solutions.
Good negotiation, problem solving, and analytical skills
Possess excellent written and verbal communications skills PC Skills:
Proficient in Microsoft Windows, Word, Outlook and Excel.
About SMRT CorporationSMRT Corporation Ltd (SMRT) is a public transport services provider. Our primary business is to manage and operate train services on the North-South Line, the East-West Line, the Circle Line, the new Thomson East-Coast Line and the Bukit Panjang Light Rail Transit. This is complemented by our bus, taxi and private hire vehicle services.An exciting and rewarding career is waiting for you at SMRT. Join us and embark on a journey that matters. You Matter - we take care of you and your well-being. Your Work Matters - your ideas and contributions work towards building the future of our transport system and create positive impacts to the community. Your Development Matters - we offer diverse careers and learning opportunities for our people to grow you to the fullest of your potential.Come onboard the SMRT journey today.Vision Moving People. Enhancing LifestylesCore Values Respect, Integrity, Safety & Service, Excellence