Network Support Engineer

Jurong East, Singapore, Singapore

Job Description


Responsibilities:

  • Provide maintenance support for Customers' IT Network Services.
  • Hands-on experience in implementation and troubleshooting.
  • Experience working with LAN/WAN/WLAN which includes:
  • Cisco Wireless, Routers, Catalyst and Nexus Switches, Firepower, IPS/IDS, ISE, ASA, ESA, WSA, SMA
  • Alcatel Wireless and OmniSwitch
  • Arista Switches and Cloudvision
  • Fortinet, Checkpoint, SolarWinds NPM/NCM/NTA, F5 LTM and Aruba ClearPass
  • Perform break-fix which includes troubleshooting and problem identification for the network services.
  • Develop test cases and conduct proof of concept tests on new software and hardware prior to upgrade/deployment.
  • Perform the role of Project Lead / Coordinator in project management for small to medium size projects or Service Requests.
  • Work closely with Service Delivery Manager to fulfil deliverables, service report and operational request.
  • Establish TAC cases with the principal vendor for complex problem till resolution.
Requirements:
  • Required to have minimum 3 - 5 years of hands-on network technical support experience in SI Environment.
  • Cisco and Arista certification is preferred.
  • Experience with LAN, WAN, WLAN, Data and Security networking in implementation, maintenance support and break-fix.
  • Fast-paced environment.
  • Proven analytical and problem-solving abilities.
  • Highly self-motivated and directed, with keen attention to detail.
  • Experience working in a team-oriented, collaborative environment.
  • Good communication and writing skills.
  • Strong customer service orientation.
  • Able to work in 24 x 7 standby duties
Work location: Jurong East

ST Engineering

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Job Detail

  • Job Id
    JD1488646
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Jurong East, Singapore, Singapore
  • Education
    Not mentioned