Job Description

Ingenico has led the payment industry for more than 30 years to become the global leader in seamless payment. We provide smart, trusted and secure solutions to empower commerce across all channels: in-store, online and on mobile.Today, with our products and services, merchants can accept any means of payment, from credit cards to alternative payment methods, be it in store, on line or on mobile and allow consumers to have a seamless payment experience.JOB PURPOSE/MISSION: This is a new role focused on identifying sales opportunities using some of our (or partner) evolving technologies beyond conventional payment acceptance devices (HW devices accepting card payments with a sales assistant present ("attended")). Particular focus will be around the unattended market (EV charging stations, Vending Machines, Self-Service Payment devices) and SoftPOS (software solution riding on BYOD (Bring Your Own Device eg using retailers own mobile phone) for payment acceptance model - primarily for smaller merchants.The role will need to have a good grasp of the payment acceptance market, market trends and new payment solutions from a technical and business perspective. This will entail understanding the total ecosystem, customer experience expectations, end-to-end processes, and solutions. The candidate will have experience in developing new types of business partnerships and sales models.The role will also be expected to determine the total addressable market, and opportunities for Ingenico and develop a prioritized go-to-market plan. Key success measures include qualified pipeline developed and in-year sales revenues achieved.Although based in Singapore, the role should be able to identify regional opportunities by primarily working with Singapore customers/partners. However, the role could grow into a regional subject matter expert supporting (and being rewarded for) deals in partnership with other South Asia countries.REPORTING TO: Head of Terminal-as-a-Service, APAC (who is also Head of Sales, Singapore)PROFILE . Deep understanding of the payments eco-system - spanning from conventional payment providers to fintech . Hunter mindset - works quickly and identifies new opportunities with partners/customers . Ability to deliver tactical deals as well as long-term strategic deals . Able to prioritize effort as well as leverage partner resources / other internal resources . Strong influencing and negotiation skills . Can work on tactical as well as strategic, complex deals . Technical acumen . Understands the payments ecosystem and competitive landscape . Ability to design processes and customer journeys . Understand operations and how to build out new services . Innovative and ability to identify new commercial structures . Strong communications skills . Critical thinker . Works well in a team environment but can also work independently . Experience in delivering training workshops to partners . Able to construct and deliver high-quality presentationsKey Responsibilities: . Identify new market segments . Manage and support partners who are expanding across Asia in the Unattended space and SoftPOS . Identify solutions/services resulting in sizeable recurring revenues over a period of time . Work with internal teams and partners to identify the overall solution and operating model . Help drive internal teams/partners to develop solutions and the ongoing support model . Derive new commercial models consisting of ongoing recurring revenues . Monitor, review and achieve sales target quarter by quarter . Monitor competitive landscape and market changes . Develop a thorough knowledge of Ingenico and complementary products and services . Develop and implement effective local market sales and marketing strategies that maximize sales opportunities . Conduct scoping and design workshops with partners/customers . Deliver effective presentations and proposals to customers and business reviews to management . Identify, respond and solve business issues for clients and provide win-win solutions that add value . Prepare value proposition presentations . Communicate new product and service opportunities, special developments, information, or feedback gathered through field activity to appropriate company staff.(This list is not exhaustive; the job holder may be required to carry out other duties as required to fulfill the role)COMPETENCY SPECIFICATIONCore Competencies: . Communication . Customer service orientation . Issue solving . Planning and organizing . Presentation skills . Technical acumen . Negotiation skills . Workshop facilitation . Understanding of payment landscape . Ability to design end-to-end processFunctional competencies: . Solutions & Consultative Selling . Customer Needs Analysis . Negotiation . Relationship Management . Channel managementLanguages (good level required): . English and Mandarin (preference)Education Qualifications / Experience Requirements: - Degree, majoring in Business Management / Economics / Information Technology . Years of professional experience required: 5 years in similar positions . Other: having experience in payments or software sales in banking or telco industries
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