Job Description

Are you inspired to help customers empower their employees, maximize the employee experience, and do great work using the devices and apps they love? We are looking for someone to help customers who are undergoing significant changes to the way they work as we continue to shift into a truly hybrid work model. Microsoft is at the forefront of this transformation come and help organizations rethink aspects of their business in a way that sets them and their people up for success in this new world of work.

In the MW Specialists team, we are looking for passionate, experienced, and credible specialist leaders who will follow the model | coach | care approach to developing and winning team sales strategy that will deliver on the Modern Work Solution Area goals. As a MW Specialist Manager, you will lead transformational shifts to drive deployment and create business value for customers. You will provide direction/guidance on the development of solutions across solution areas and support areas. You will lead a team to develop strategies for driving and closing opportunities. You will facilitate the development of partner strategies and ensure execution. You will contribute to setting up the events and promoting best practice sharing across subsidiaries. You will oversee the end-to-end business across geographical regions. You will ensure the team meet sales targets and operational standards and maintains the health of metrics within the assigned territory. You will interact with Corporate leadership and senior-level stakeholders to get support for their team and the geographical regions. You will act as a thought leader to help their team connect Microsoft solutions to customer business impact.

Responsibilities

People Management

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  You will deliver success through empowerment and accountability by modeling, coaching, and caring.

Sales Execution

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  You will lead teams to identify and track new opportunities, bring impactful industry insights into customer engagements, and lead a virtual cross-organizational team on strategic projects and high impact solution sales deployments that enable digital transformation and deliver business value.
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  You will lead team to develop strategies through orchestration for driving and closing opportunities and guide team on communicating with customers to understand their business needs or facilitate customer interactions to assess needs.

Scaling and Collaboration

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  You will coach team to learn and apply the orchestration model and guide team to build a network of partners to cross-sell and up-sell.

Technical Expertise

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  You will coach team on business and market knowledge and act as a thought leader to help team connect Microsoft solution to customer business impact.

Sales Excellence

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  You will lay out customer satisfaction long-term strategies, guide team in whitespace analysis, and participate in regular strategic planning for assigned territory, review plans via ROB meetings, and align plans of team across departments.
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  You will ensure team meet sales targets and operational standards and maintain the health of metrics within the assigned territory while mentoring/coaching team on growing knowledge on sales or products and ensuring team completes training and obtains certifications as required.

Qualifications

7+ years of technology-related sales or account management experience

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    OR Bachelor's Degree in Computer Science, Information Technology, Business Administration, or related field AND 6+ years of technology-related sales or account management experience.
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    9+ years of technology-related sales or account management experience
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      OR Bachelor's Degree in Information Technology, or related field AND 8+ years of technology-related sales or account management experience
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      OR Master's Degree in Business Administration (i.e., MBA), Information Technology, or related field AND 5+ years of technology-related sales or account management experience.
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    6+ years of solution, security or services sales experience.
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    3+ years of people management experience.
  
  
  Preference
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    Working knowledge of Microsoft’s commercial cloud offerings - including Microsoft 365, Office 365
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    Knowledge of managing hardware pipeline and selling devices, including Surface, Hub, and MTR, to enterprise customers

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances.

Benefits/perks listed below may vary depending on the nature of your employment with Microsoft and the country where you work.