Operations Administrator (office)
Singapore, Singapore
Job Description
Responsibilities
- Handles customer enquiries promptly through phone, email, or message
- Assists with customers' requests
- Assists salesmen to provide administrative and business development support
- Supports service operations and administrative functions
- Ensure completeness of sales agreements / account openings / closures / update instruction and relevant supporting documents are submitted
- Basic compliance checks on relevance documents
- Resolves conflicts timely and efficiently in a fast-paced environment
- Work actively with marketing to ensure smooth and excellent service delivery
- Handles customer's feedback, complaints, and compliments for quality management
- Minimum N Level holders or equivalent and above
- A Proficient with Microsoft Office Suite
- Ability to understand severity and dimensions of issues and escalate to Management timely
- Must be able to handle customers' requests and complaints efficiently in a fast-paced environment
- Prior customer service, call-center experiences or experiences in handling complaints have a better advantage
- Have a valid Class 3 Driver's License will be welcome.
- Must be flexible to work on weekends as it is a 5.5 days' work-week job
- Independent, discipline, highly organized worker who is able to multitask and a team player
- Basic from $1800 - $2200
- Performance bonus
- Yearly bonus
- Class 3 Driving Licence (Preferred)
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Job Detail
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Job IdJD1053436
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned