Operations And Logistics Manager #sgup
Singapore, Singapore
Job Description
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1. Role Description: This position plans directs or coordinates transportation storage or distribution activities in accordance with organisational policies and applicable government laws or regulations. 2. Specific Responsibilities:
- Maintain centralised and decentralised purchasing options correctly to meet needs of organisation
- Maintain appropriate inventory control and tracking to ensure optimum inventory level
- Collaborate with customers to address and solve customer queries
- Collaborate with various divisions to track order status, goods receiving status, outbound packing status and shipment pickup
- Devise strategies to meet customer requirements and expectations based on sales and customer management knowledge
- Lead budgeting and regulatory processes, ensuring consistent frameworks used to formulate and optimise business solutions
- Drive culture that promotes service innovations
- Devise service quality and customer satisfaction performance against benchmarking criteria and key performance indicators
- Guide discussions on service quality and customer satisfaction with stakeholders
- Devise plans and solution blueprint to understand strategic intent and landscape of customers and their underlying needs
- Drive ideation to pollinate new and old ideas, which translate into solutions
- Initiate and leverage on customer relationships to gain access and nail down real needs beyond what they might have initially stated
- Lead discussion and change process to roll out implementation solution for customers
- Formulate strategic partnerships and collaborations with customers to develop and scale innovation capabilities
- Lead repeatable ideation steps with customers to help them identify other issues in organisation and to provide solutions to drive overall growth and profitability
- Drive business plans for critical business functions aligned to organisation\xe2\x80\x99s short-term and long-term strategies
- Formulate actionable and practical plans for critical business functions
- Formulate critical business function strategies and to appropriately anticipate internal factors, external risks and critical factors of business
- Lead use of findings from data analytics to identify processes for automation
- Devise transformational initiatives to streamline business operations
- Formulate guidelines for process enhancement to achieve business optimisation goals
- Initiate organisation-wide reformation of processes to improve productivity
Order Fulfilment Administration
Customer Management
Logistics Solution Design Thinking
Strategy Implementation
Process Improvement and Optimisation 4. Duration of Traineeships: 6 months 5. Approved Training Allowance: Mature Mid-Career Individuals - $3800
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Job Detail
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Job IdJD1305540
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned