Job Description

:

• Monitor and assist day-to-day operation to ensure it runs smoothly and support the team when needed.
• Ensure all indents and requirements of clients are coordinated and maintained accurately with the team.
• Liaise, coordinate, and disseminate info internally within various departments.
• Customer fronting including service recovery and managing feedback.
• Maintain and establishing good relationship with customers.
• Handle pest control and hygiene issues including working with Food Safety and Environment Team on audit results.
• Maintaining all documents and reports that require by Food Safety and Environment Team.
• Ensure to work with government bodies on kitchen mandate certifications and licensing (Eg, halal application).
• Liaise with HR team on payroll, new hire, and any other HR related matters.
• Maintain employee\xe2\x80\x99s personal and training profile, certificates, update payroll and manage employee inquiry on HR related matter.
• Assist in raw material ordering, GR, and request for quotation.
• Prepare monthly billing to client and upload into system.
• Take lead and proposed on service recovery, ensure to service gap to minimize impact.

Qualifications:

• Minimum 2 to 3 years of relevant experience.
• Able to work independently with minimal supervision or guidance.
• Able to read P&L and use of SAP system would be advantageous.
• Problem solver and able to proactively provide solutions to \xe2\x80\x9clive\xe2\x80\x9d operations.
• Good communication and interpersonal skills.

About Us:

Established in 1995, NTUC Foodfare was set out to be a different kind of business - one driven not by profit, but by a social purpose of providing affordable, tasty and healthy food accessible to all. Today, as part of FairPrice Group, we will continue to strive towards excellence with a desire to make a difference in the communities we serve. We strive to provide good value meal options to the workforce and their families.

NTUC Foodfare