Job Description

Interested applicants please apply here: https://forms.office.com/r/uWfURxce8m Responsibilities:

• Coordination of customers\xe2\x80\x99 requirements from the portal.
• Assessing and verification of data and pricing.
• Broadcasting trucking jobs to the Haulier\xe2\x80\x99s community.
• Assigning trucking jobs to hauliers based on the best fulfilment capability.
• Achieving high service standards for all trucking jobs from the forwarders, shippers and hauliers.
• Managing customers and Hauliers\xe2\x80\x99 expectations and requirements.
• Basic reporting on the progress of jobs
• Dispute resolution between the hauliers and the customers.
• Reviewing pricing upon job completion for accounts billing.
• Ensuring that inactive users to be connected back on to Haulio platform.
• Secondary roles will be assigned accordingly based on each individual capability.

Requirements:

• Diploma and above in Maritime Studies/Logistics Management or in a relevant discipline
• Minimum 2 to 3 years experience in customer service and operations in the freight forwarding & logistics industry.
• Fresh graduates in a relevant discipline are welcome to apply
• Excellent verbal and written communication skills; must be a listener, a presenter, and a people-person
• Strong negotiation skills, with ability follow-through on client contracts
• Able to multitask, prioritize, and manage time efficiently
• Goal-oriented, organized team player
• Self-motivated and self-directed
• Excellent interpersonal relationship skills
• Hands-on experience in Customer Service/Operations and Front-end roles
• Able to work office hours, 5.5 days

Job Types: Full-time, Fresh graduate Salary: $2,500.00 - $3,000.00 per month Benefits:

• Health insurance
• Work from home

• Health insurance