Operations Manager
Job Description
Nam Ho DMC Pte Ltd, popularly known as Nam Ho , is an established full service Destination Management Company (DMC) headquartered in Singapore and two back offices in India with over 100 highly enthusiastic, energetic and customer centric multilingual professionals. Nam Ho DMC Pte Ltd is a sister concern of Nam Ho Travel Group which is a 60 years old Singapore based reputed travel company.
Supervise day to day operations
Planning of Travel movement on ground
Rotation of Customer Hotline and online chat
Support Operations, Reservation and Sales Staff
Liaising with Suppliers, In-house Drivers, Guides and Team members
Responsible for answering feedback and complaints
Responsible for overall customer service improvement
Managing company’s Social media website
Any Adhoc Job assigned by Management
Requirements
- At least 5 – 8 Years of customer service experience in Travel or travel related services
- Good rapport and knowledge of Attractions, Hotels, and restaurants
- Able to do quotation as and when necessary
- Good Team Player and leader
- Good command of Tamil or Hindi Speaking
- Able to maintain professionalism in dealing with Customers
- Problem Solving Skills
- Proficient in MS
- Knowledge of digital marketing
MNCJobz.com will not be responsible for any payment made to a third-party. All Terms of Use are applicable.
Related Jobs
Job Detail
-
Job IdJD1034931
-
IndustryNot mentioned
-
Total Positions1
-
Job Type:Full Time
-
Salary:Not mentioned
-
Employment StatusPermanent
-
Job LocationSingapore, Singapore
-
EducationNot mentioned