Job Description

• Responsible for the planning, organizing and directing, managing and evaluating the daily operations of an established System Design and Integration House for Intelligence Security Systems
• Serves as the immediate point of contact for all logistics operations and management activities
• Manage all customer retention activities and proactively identify potential areas for improvement and implement solutions
• Ensure all inbound queries raised by customers on company products are addressed professionally in a timely manner
• Oversee the contract and its operation to achieve efficient provision of the services
• Work closely with different departments so as to ensure a streamlined work process
• Supervise and manage day-to-day operations, import/export and storage activities
• Inventory management and replenishment of equipment and tools for daily work activities
• Attend to client’s job request, enquiries and meeting, ensuring jobs are carried out on schedule
• Administer work scheduling and manpower planning which includes managing department staff’s time sheet and attendance for submission to HR
• Warranty management which includes management of budget, warranty claims and audits
• Ad-hoc duties including on-site set up, providing training to new team members, interviewing of candidates and office maintenance and cleanliness.

Requirements

• Possess minimum 3 years of supervisory experience in operational management, which include logistics and inventory management
• Experience in an operations role in a technology or rapid growing local company
• Familiar with import/export shipping operations and logistics management
• Strong analytical problem-solving skills to provide with effective solutions
• Effective communication, good planning, foresight in forecasting and coordination
• Competent in managing resources, manpower process improvements and knowledge in generating reports and presentation skills
• Able to interact effectively with the various departments to organize resources within the Company to meet its business needs
• Ability to multi-task and manage daily operations
• Able to use Microsoft Office suites and tech savvy

Salary will commensurate with your relevant experience and immediate ability to contribute. High performing individual will be given the opportunity to rise up the rank in relatively short period of time.

If you have the relevant skills sets or interest to take on a multi-disciplinary role, we welcome your application. Please submit your full resume indicating your current and expected salaries to hr@arrowcrest-tech.com.

We regret that only shortlisted candidates would be notified.