Operations Manager
Singapore, Singapore
Job Description
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Date: 09-Mar-2023 Location: SG Company: Aspial Corporation Ltd
Main Duties & Responsibilities
The Operations Manager will report into the Assistant Operations Director to drive sales and profitability through the performance and development of Boutique/Retail Managers by ensuring:
- Delivery of operational and commercial standards throughout all stores in the area
- Compliance in all areas of compliance activities
Sales & Profitability
- Pro-actively contribute to the business strategy and implement projects/pilots for the area
- Effectively manage the P&L to sustain a profitable performance for the area
- Support the management of customer service activities to increase the quality of the customer experience and thus increase sales
- Identify under-performing stores and develop a business plan to address/manage issues effectively
- Identify key local competitors and market trend, initiate short-term strategy and action plans to be competitive
- Ensure all stores adhere to compliance requirements in all operational activities and company P&P
- Liaise with Merchandising teams regarding products to maximise sales potential
- Ensure the visual presentation of all stores represent the brand image
- Support the delivery of all marketing campaigns
- Be the voice of retail stores to Management
- Review and ensure that Operations SOPs are kept updated
- Communicate business and area objectives to Retail Managers to that they are well-informed of the business activities and their required contributions
- Offer Retail Managers coaching and support to resolve store issues effectively and promptly
- Encourage managers to seek and continuously develop knowledge of competitor activity and market trends with the purpose of making innovative recommendations to drive the business forward
- Create a positive environment that results in stable retention and a reduction of labour turnover
- Effectively manage the performance and development of retail managers to drive and maximise sales performance for the area
- Plan for succession in the area through identification of individuals with potential for development and growth
- Recruit and monitor performance/development needs for new (or newly promoted) store managers
- Develop performance improvement plans for managers who constantly perform below par
- Undertake projects and other reasonable duties as assigned by Operations Director
- Coordinate internal resources and vendors for the flawless execution of projects
- Take ownership in project and ensure that all projects are delivered on-time, within scope
Job Segment: Operations Manager, Marketing Manager, Merchandising, Manager, Operations, Marketing, Retail, Management
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Job Detail
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Job IdJD1294064
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned