Job Description

Responsibilities:

• Receive, validate, and process sales orders.
• Confirm, monitor, reschedule, and reconfirm orders as needed.
• Verify product availability and collaborate with the planning team to ensure order fulfillment by the required delivery date.
• Prepare shipping documents, invoices, and other customer-required documents.
• Maintain close follow-up and coordination with countries to provide timely and accurate information about orders.
• Communicate with the warehouse for order picking, packing, shipping conditions, and shipment booking to ensure timely collection and dispatch of goods.
• Track shipments to ensure on-time delivery.
• Serve as the escalation point for shipment issues, clarifications, and support.
• Maintain and review Standard Operating Procedures (SOPs) with forwarders and the 3PL team.
• Manage and track spot quote Requests for Quotation (RFQ) for exceptional shipment requirements and cost control.
• Proactively explore cost-saving and sustainability opportunities, driving their implementation.
• Manage the Transportation Management System (TMS) dashboard and ensure data accuracy, collaborating with the transport team and forwarders to maintain Electronic Data Interchange (EDI) data accuracy.

Requirements:

• Bachelor\xe2\x80\x99s degree or equivalent in Logistics or business related fields
• Minimum 3-5 years relevant working experience in supply chain order fulfilment management
• Solid knowledge of international trade regulations and documentation requirement Experienced user of ERP system, preferably SAP

You may email your resume to hazel@alignrecruitment.com.sg for more information.

Regret to inform you that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253) Pan Hong (Reg No. R2094728)