Job Description

BE PART OF BUILDING THE FUTURE.

What do NASA and emerging space companies have in common with COVID vaccine R&D teams or with Roblox and the Metaverse?

The answer is data, -- all fast moving, fast growing industries rely on data for a competitive edge in their industries. And the most advanced companies are realizing the full data advantage by partnering with Pure Storage. Pure\'s vision is to redefine the storage experience and empower innovators by simplifying how people consume and interact with data. .

Pure is blazing trails and setting records:

• For ten straight years, Gartner has named Pure a leader in the Magic Quadrant
• Our customer-first culture and unwavering commitment to innovation have earned us a certified Net Promoter Score in the top 1% of B2B companies globally
• Industry analysts and press

across these dimensions * And, our 5,000+ employees are emboldened to make Pure a faster, stronger, smarter company as we go

If you, like us, say \xe2\x80\x9cbring it on\xe2\x80\x9d to exciting challenges that change the world, we have endless opportunities where you can make your mark.

About Us

Our ambitious goal of helping innovators build a better world with data started in 2009. Today, we are one of the fastest growing enterprise companies in history, surpassing $1B in revenue at the end of 2017.

The world is experiencing a technological revolution driven by AI, machine learning, virtual reality, quantum computing and self-driving cars -- all of which require large amounts of data and put Pure\'s technology literally in the driver\'s seat. Our solutions deliver real-time, secure data to power mission-critical production, DevOps, and modern analytics in multi-cloud environments. With a Satmetrix NPS score in the top 1% of B2B companies worldwide, our customer-first culture and commitment to innovation create a thriving company that employees, customers, partners, and investors love. For more information on our business, check out the corporate fact sheet .

Order Processing at Pure

Order Processing is a new function at Pure. We are in the midst of building a team that will ensure completeness and accuracy, and timeliness, of orders as they move through various stages to booking.

What You Will Be Doing

We are looking for an energetic, sharp, and motivated professional with strong communication and interpersonal skills, passion and love for what they do (this is not just a job!). You will be responsible for processing customer sales orders. Delivering information and resolving issues in an accurate and timely manner, while supporting good relationships with both internal and external customers.

Position Responsibilities

• Daily monitoring of Salesforce (CRM) opportunities through various stages of opportunity processing through to booking
• Create, Edit and submit Sales Orders in adherence to company guidelines and processes, such as the billing and shipping addresses, pricing, and configuration on the quote which all need to match perfectly with our partner purchase order.
• Foster a cooperative partnership with Sales, Sales Operations, Operations, Finance, Channel Partners and other dependent functions to support them in a timely manner providing updates regarding orders processed
• Work closely with Sales Team to solve order issues and educate them on order policies and guidelines
• Maintain positive and professional communications, both internally and externally, to resolve order issues
• Participate in the establishment of cross-functional procedure enhancements
• Contribute to growing department\'s capabilities which may include assisting to build more scalable processes, supporting documentation and/or metric needs, improving quality, etc.

Qualifications:

• Minimum of 2 years of experience in a customer service role or order processing role in a sales environment preferred
• Experience working with Salesforce and NetSuite preferred
• Proficiency with CRM and ERP systems in an order processing function
• Experience working in a channel-driven sales organization
• Flexibility to execute, adapt, prioritize and multi-task in a fast-paced environment at a high growth company
• Flexible and adaptable to meet sudden non-routine and unstructured requests
• Excellent data entry skills to quickly and accurately review and input data
• Excellent interpersonal, written and verbal communication skills; strong listening, negotiation and problem-resolution skills.
• Self-starter with a proven track record in a sales support role with stellar customer service skills
• Excellent attention to detail and high level of accuracy is needed
• Superior phone etiquette and ability to deal effectively with internal or external customers and peers
• Exude integrity in every aspect of your persona and know what it means to be accountable.

Disclaimer

Due to the current pandemic and travel restrictions in place, we are unable to extend offers to candidates without necessary work permit or travel permission to Singapore. As such, we will prioritize candidates who can start here at the expected start date without the need to travel / work visa application.

We continue to monitor and review our process should the restrictions be lifted.

Pure creates opportunities for your development and career growth.

At Pure, we believe that each Puritan is a leader contributing to the success of our business, regardless of role. We offer an assortment of learning options available to all Puritans, including workshops on leadership, management, career development and more! We\'re here to change the world and we hope you join us!

Popular Perks

Our rewards philosophy is tailored to provide Puritans globally competitive compensation and benefits programs that enable innovation and growth. We offer a wide variety of benefits and perks including comprehensive medical insurance, meal service, opportunities to attend events, join sports leagues, employee assistance program, work-life services, travel assistance, and employee resource groups - all of which are thoughtfully designed to maintain mind and body wellness. Through our Pure Good Foundation, we also offer numerous volunteer opportunities for employees to give back across the globe.

Pure is Committed to Equality

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire. If you need assistance or an accommodation due to a disability, you may contact us at .

BE YOU-CORPORATE CLONES NEED NOT APPLY.

Pure is where you ask big questions, think differently, and make an impact. This is not just a job, but a place where you have a voice and can accelerate your career. We value unique thoughts and celebrate individuality, and with ample opportunity to learn, develop yourself, and expand into different roles, joining Pure is an investment in your career journey.

Through our Pure Equality program, which supports a flourishing field of employee resource groups, we nourish the personal and professional lives of our team members. And our Pure Good Foundation gives back to local and global communities through volunteering and grants.

And because we understand the value of bringing your full and best self to work, we offer a variety of perks to manage a healthy balance, including flexible time off, wellness resources, and company-sponsored team events.

PURE IS COMMITTED TO EQUALITY.

Research shows that in order to apply for a job, women feel they need to meet 100% of the criteria while men usually apply after meeting about 60%. Regardless of how you identify, if you believe you can do the job and are a good match, we encourage you to apply.

Pure is proud to be an equal opportunity and affirmative action employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other characteristic legally protected by the laws of the jurisdiction in which you are being considered for hire.

If you need assistance or an accommodation due to a disability, you may contact us at TA-Ops@purestorage.com.

APPLICANT & CANDIDATE PERSONAL INFORMATION PRIVACY NOTICE.

If you\'re wondering how or why Pure collects or uses information you provide, we invite you to check out our .

Pure Storage