Job Description

& Requirements If you love great food and coffee and enjoy working in a cafe setting, this is the place for you! : * Oversee the daily operations of the outlet for & Requirements If you love great food and coffee and enjoy working in a cafe setting, this is the place for you! : Oversee the daily operations of the outlet for efficient operations. Plan and assign daily workloads to team members. Plan team members' work schedules and compile timesheet Report on management regarding sales results and productivity Handle food and beverage preparation and ensure desired quality and standards are achieved Develop marketing strategies to improve sales and profitability Provide excellent service experience to all customers Handle all customer queries and feedback in a professional and timely manner Ensure that policies and standard operating procedures are strictly adhered to Guide and monitor work performance of all staff Monitor and ensure the quality of food, guest services, hygiene, cleanliness and tidiness to achieve total customer satisfaction and meet the company's standards Analyze and resolve problems in a timely and accurate manner Oversee purchasing to stay within budget Able to perform additional duties as requested by the Management as and when required Job Requirements: Team player Customer-centric Interested in F&B industry A minimum of 2 years' relevant experience at the supervisory level in the hospitality or F&B Industry. Strong leadership skills, mature, outgoing & guest-oriented, good communication skills Strong sense of responsibility Positive thinking Able to work independently and under pressure Able to perform shifts, and work on weekends and public holidays. 6 days work week Benefits: Staff meal & uniform provided Birthday voucher Staff discount Sales target incentive