Passenger Service Associate
Singapore, Singapore
Job Description
Description As a Customer Service Agent, you play a vital role in creating a pleasant experience for passengers\xe2\x80\x99 departure. You will be a part of a dynamic team, working in an exciting environment where you can gain insight to ground handling operations in Changi Airport. You can look forward to career opportunities, attractive incentives and recognition. Key Responsibilities:
- Checking in passengers
- Service ambassador to assist and guide passengers on the use of Self-Service Kiosk and Auto Bag Drops
- Gate handling duties including communicating with airline crews and coordinating departure activities with various departments
- Ticketing and Service Desk duties to assist guest with booking enquires
- Flight Controller duties to monitor and update all inbound and outbound flights
- Assisting passenger who require special assistance
- Any other Ad-hoc duties assigned by your supervisor
- Minimum GCE \xe2\x80\x98O\xe2\x80\x99 Level or equivalent
- Able to perform rotating shift work including weekends and public holidays
- Customer Oriented and a good team player
- Comfortable with using computer
- Able to converse and write in English confidently
Shift system
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Job Detail
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Job IdJD1275714
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned