Job Description

Description

• Support the day-to day operations of the centre and the smooth and effective running of the centre.
• Handle patient complains and feedback, with escalation to the operations manager for follow-up and resolution.
• Manage and monitor health screening workflow from appointment to completion including delivery of reports.
• Ensure the administrative systems for processing of invoices, ePRs, deliveries, servicing of facilities, and other admin processes are efficiently executed, in tandem with operational needs.
• Collate operational and activity reports/dashboards as well as to ensure the closing of daily sales without incident, with escalation of financial issues to operations manager.
• Be the custodian of the clinic SOP, protocols, forms and all other document updates.
• Responsible for the timely processing of refunds for Medisave and other financing schemes in the system.
• Report and escalate risk and compliance related concerns, issues and failures to the immediate supervisor.
• Identify areas of improvement in processes and procedures to support the strategic objectives of the company.
• Implement an effective appointment management system and monitor performance.
• Ensure that all administrative procedures, records, and documentation are in compliance with relevant regulations, policies, and standards.
• Participate in projects to achieve desired outcomes to the satisfaction of stakeholders.
• Anticipate issues and address accordingly or escalate as necessary.
• Perform clinic assistant duties alongside team members in addition

Requirements

• Min N / O level
• Min 3 to 4 years of operation experience managing clinic

Salary range: $2.8K to $4K

Interested candidates, please forward your resume to kevynhuang@recruitexpress.com.sg

Consultant: Huang Jingsheng Kevyn (R1333338)

Recruit Express Pte Ltd (99C4599)

Recruiter Ref code: #HKH

Industry

Healthcare / Pharmaceutical / Life Science / Medical Device

Specialization

Administrative Support / Secretarial
Customer Service
Healthcare - Nurse / Allied Healthcare

Location

Central, North, East, West

Employment Type

Permanent

Salary

Negotiable

If you meet the requirements of this role, please email a detailed resume in Word document to Kevyn Huang Jingsheng.
CEI Registration No.: R1333338
Email: kevynhuang@recruitexpress.com.sg
Tel: 67363280
*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified.

Recruit Express