Job Description

DESCRIPTION

Job summary
Amazon is looking for an exceptional People, Experience, & Technology (PXT) Leader to drive the development and implementation of the HR strategy in support of the AWS HR leadership in APJC. This role requires a progressive, data driven and customer obsessed Human Resources leader who will have responsibility for driving organizational effectiveness while implementing HR programs such as annual review process, promotions and performance management and employee engagement.

To be successful in the role you must have

• Understanding of business priorities and translate them into a HR agenda that supports the business.
• Ability to diagnose issues and influence solutions/outcomes.
• Experience interfacing effectively with professionals at all levels of the organization.

You will need business acumen, excellent communication skills, influencing skills, strategic thinking and planning/program management skills, as well as the ability to thrive in a fast paced, rigorous environment.

Key job responsibilities
Day to day, this person will:

• Work with senior management to develop and implement HR plans and solutions;
• Contribute broadly to the APJC and global HR teams, influencing beyond a local remit;
• Define HR goals that are based on business drivers and ensuring HR is always looking for underlying people issues to help solve business challenges;
• Earn trust as a partner to the PXT leadership locally, regionally and beyond.
• Partner with business on organizational design, workforce planning, succession planning, and skills assessment and development.
• Provide management coaching to front line managers and senior leaders.
• Review and analyze business metrics including data on retention and employee experience in order to recommend systemic improvements;
• Partner with the business to lead both annual and mid-year review processes which focus on performance management and talent development;
• Provide compensation support including salary planning, approval of salary actions, promotions and annual compensation cycle.
• Work with line managers and employees to address all types of employee relations issues, fairly representing all interests.

About the team
The G&A PXT organization exists as a collective team that supports five distinct Steam organizations in order to scale and operate efficiently even though each of the functions operate independently.

The portfolio of organizations that G&A PXT supports include

• Finance & Global Business Services (FGBS),
• Global Legal, Global Corporate Affairs (GCA),
• People, Experience, and Technology (PXT),
• Business Corporate Development (BCD),
• PXT Mergers and Acquisitions is also managed within the G&A organization.

The diversity of the function and size of the organizations serve as a microcosm of all businesses across Amazon and allow for this team to act as an incubator of ideas, product strategies, and processes.

BASIC QUALIFICATIONS

• 12+ years of experience in related HR roles;
• Experience partnering with business leaders in highly complex and dynamic business setting is required;
• Broad experience and specific knowledge of human resource theory, including employee development and performance appraisal systems;
• Strong understanding in local employment laws for APJC countries;
• Ability to influence and partner with different levels of the organization to achieve results;
• Strong business and HR acumen including strong problem solving skills, critical thinking, and analysis;
• Experience working in a high-tech, entrepreneurial environment requiring strong multi-tasking abilities;
• Excellent communication and presentation skills;
• Ability to work with a high level of ambiguity.

PREFERRED QUALIFICATIONS

The ideal candidate will be an experienced HR Business Partner with a reputation for taking brave and innovative talent decisions. They will have earned the trust of executives, peers and teams through challenging preconceived norms to add value to a business beyond a pure human capital remit, developing programs that yield measurable change. Possessing natural gravitas and credibility, the ideal candidate will have a proven track record of acting as a counselor and sounding board to Senior Management and will be recognized for providing guidance that is indispensable in critical decision making.

They will also have built deep relationships across cultural boundaries with both the business and peers within a global, senior HR team and will be respected for approaching challenges with original thinking, penetrating insight and tenacity. They may well also be a subject matter expert in a human capital discipline such as Learning & Development, Talent Management or Compensation and Benefits. They will be a natural 'strategic do-er' who will balance execution strength with strategic insight and may have had previous experience with an online or a game changing organization. They will thrive in fast paced, data driven environments and will have excellent communication and presentation skills, able to 'zoom-in and zoom-out' of detail while not losing sight of bigger-picture objectives. They will have a preference for fact-based decision making, be numerate, write well and quickly and be able to effortlessly influence across cultures.

Other qualifications include:

• Will have worked in an international, matrixed environment;
• Will demonstrate project/program management skills;
• Will be adept at coaching;
• Will have operated at pace; preferably in an organization experiencing hyper growth in new markets
• Will have delivered change and measurable results in environments with high levels of ambiguity where proven structures or complete data are not the norm.