Processor / Authoriser, Central Services (12 Mths Contract)
Singapore, Singapore
Job Description
The work location is based at Tampines.
The primary role of a Processor/Authoriser is to attend to customers incoming Instructions and ensure timely and accurate processing.
- The primary role of Processor/Authoriser is to ensure the prompt and accurate scan/index of instructions into WFI system. Other responsibilities include the follow-up on upstreams enquiries pertaining to their respective products incoming instructions.
- He/She must ensure accuracy in the smooth running of all incoming instructions, with efficient and effective management in the areas of Scan / Index, mail management, reconciliation, Customer Service, MIS and Administration.
- Incumbent must ensure strict adherence to Bank policies, procedures and operational controls. He must contribute as a team member to meet SLA and customer service excellence.
- In addition to the major responsibilities highlighted, the job incumbent may also be required to perform other work-related duties as assigned by his/her superior.
Initiative, resourcefulness, able to multi-task independently as well as in a team
Possess good analytical and problem-solving skills
Good written and verbal communication skills, highly organized
Ability to work well in a team.
Computer literacy & Product knowledge for respective department supported.
Good working knowledge in Microsoft Application - Excel and Word is essential
GCE O Level for Processor
Diploma / Degree or equivalent in Banking and Finance for Authoriser
Good interpersonal and customer service skills
Good operational knowledge
Pleasant personality
Able to work independently as well as a team
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Job Detail
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Job IdJD1378321
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned