Job Description

About Plaud Inc.

Plaud is building the world's most trusted AI work companion for professionals to elevate productivity and performance through note-taking solutions, loved by over 1,000,000 users worldwide since 2023. With a mission to amplify human intelligence, Plaud is building the next-generation intelligence infrastructure and interfaces to capture, extract, and utilize what you say, hear, see, and think.



Plaud Inc. is a Delaware-incorporated, San Francisco-based company pushing the boundary of human-AI intelligence through a hardware-software combination. With full SOC 2, HIPAA, GDPR, and EN18031 compliance, Plaud is committed to the highest standards of data security and privacy protection.



To learn more about Plaud, please visit https://www.plaud.ai and follow along on Instagram, X, Facebook, LinkedIn, and YouTube

Why You Should Join Us

Plaud AI is building the next generation of intelligence infrastructure and interface to capture, extract, and utilize intelligence from what you say, hear, see, and think.

Shape the future of

human-AI interaction

within a fast-growing AI/Tech company. Gain hands-on experience with

AI for Prosumer

tools and help drive our global expansion. Collaborate with passionate innovators who value

innovation, collaboration, and customer success

. Thrive in a culture that champions

continuous learning, rapid growth, and career acceleration

. Market-competitive compensation, global exposure, and a creativity-driven workplace.

What You Will Do

Lead the strategy and execution of membership benefits and entitlements, including digital benefit cards, perk bundles, access passes, and AI-powered value unlocks. Design and manage the full lifecycle of benefit cards, covering creation, rules/eligibility, activation, redemption, and expiry. Develop and optimize in-app perks and benefits surfaces, including benefit shelves, perk bundles, and cross-feature entitlements. Collaborate with engineering, design, data, and operations teams to deliver seamless membership experiences and consistent entitlements logic across platforms. Analyze user behavior and membership performance to refine perk design, improve retention, and maximize member value.

Minimum Qualifications

Bachelor's degree in Business, Product Management, or a technical field. 5+ years product experience in membership systems, entitlements, benefit cards, loyalty, paid perks, or digital privileges. Strong understanding of membership logic (eligibility, levels, rules, redemption, expiry). Experience collaborating cross-functionally to launch consumer-facing commercial features. Data-driven decision maker with experience evaluating retention, usage, and perk performance.

Preferred Qualifications

Experience designing membership perk bundles, access passes, digital entitlement systems, task-based unlocks, or in-app benefits shelves. Background in consumer apps, subscription businesses, loyalty programs, or O2O/e-commerce perk systems. Familiarity with experiments (A/B testing), pricing strategies, and perk adoption analytics. Experience working in AI-driven or multi-platform consumer products.

Disclaimer: Plaud is and will continue to be an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristics.