Job Description

Product Operation Specialist (Thai/Vietnamese Speaking)

A leading tech MNC

The Opportunity

• Adecco is partnering our client, one of the world\'s largest tech organizations
• We are looking for a Product Operation Specialist (Thai/Vietnamese Speaking)
• The role will start out as a contract
• Candidates who are immediately available/ able to start work within short notice will be preferred

The Talent

• Fluent in Thai or Vietnamese to deal with stakeholders in the particular region
• 5+ years of experience in project management, with a track record of successfully leading and delivering complex projects on time and with high quality.
• 5+ years of experience in client-facing communications, with a proven ability to build and maintain strong relationships with clients and stakeholders.
• Experience working across different cross-functional teams, with a proven ability to collaborate and communicate effectively with stakeholders from various departments and backgrounds.
• Experience with A/B testing or qualitative testing (surveys, interviews), with a proven ability to design and execute experiments that drive product improvements and inform data-driven decisions.
• Demonstrated ability to remain calm and composed under pressure, and effectively manage multiple responsibilities and tasks across various scales of magnitude while maintaining exceptional quality standards.
• Previous tech company experience is a plus.

• Collaborate with internal teams to develop comprehensive test plans and strategies, including establishing clear exit criteria and success metrics.
• Own the operational execution of testing workflows, including recruitment outreach, test QA, and performance tracking across multiple projects.
• Translate onboarding guides, feedback surveys, and email communications from English to Thai/Vietnamese to ensure effective communication with testing participants.
• Lead 1:1 feedback calls with testing participants when applicable to gather valuable insights and feedback.
• Monitor and troubleshoot the progress of tests to ensure overall program quality and consistency.
• Identify and prioritize product issues and bugs, and quickly triage them to the relevant stakeholders for resolution in a timely manner, so that testing participants are unblocked and able to continue their work without interruption.
• Proactively communicate with cross-functional teams to provide timely updates and status reports on testing progress.
• Compile test learnings and insights into a final readout to inform product development decisions and influence next steps for the product team.

Next Step

• Prepare your updated resume (please include your current salary package with full breakdown such as base, incentives, annual wage supplement, etc.) and expected package
• Send your resume to
• All shortlisted candidates will be contacted

Liu XinYang

EA Licence Number: 91C2918

Personnel Registration Number: R1988872

Additional Information

Career Level

Junior Executive

Qualification

Bachelor\'s Degree, Post Graduate Diploma, Professional Degree

Years of Experience

4 years

Job Type

Contract

Job Specializations

,

Company Overview

The Adecco Group is the world\'s leading talent advisory and solutions company, partnering with over 100,000 organisations. At The Adecco Group, we believe in people and are passionate about being relentlessly customer-centric. We are driven by one vision: Making the future work for everyone.

Adecco is the world\'s leading HR solutions expert with more than 33,000 passionate full-time employees in over 5,100 branches across 60 countries. We are committed to connecting organizations with the talent needed to make them succeed. Every year in Singapore, we have successfully helped over 1,400 people into exciting new careers.

At Adecco, we provide a comprehensive array of HR solutions which includes permanent, flexible placement, outsourcing, training and diversity & inclusion. We specializes in admin & human resources, accounting & finance, banking, healthcare & life sciences, engineering, IT, technology & digital, sales & marketing, supply chain & logistics and retail & events.

Speak with an Adecco consultant to find out how we can help you achieve your dream job today!

Additional Company Information

Registration No.

198500164K

EA No.

91C2918

Company Size

More than 5000 Employees

Average Processing Time

2 days

Industry

Human Resources Management / Consulting

Benefits & Others

Regular hours, Mondays - Fridays

Specific Location

Singapore

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