Product Specialist
Singapore, Singapore
Job Description
Job Requirements
Technical Product Management
- Collect process or production data at the customer site
- Report new product ideas and innovations with the goal to enhance the product and service portfolio
- Conduct feasibility studies and supports customer sample build requests
- Engage in R&D projects during product definition/requirement engineering, In-house, and on-site testing
- Build up technical know-how on product/problem solving via structured knowledge transfer between the Product Line, R&D teams, and different regional support centers
- Define software requirements (JIRA) for new modules and features
Pre- & After Sales Support
- Conduct evaluations, benchmarks, and demos
- Support Sales and CPMs during Pre-Sales activities
- Establish good customer relationships on a technical level with all key accounts assigned
- Provide Technical Info and Updates to CPMs and Sales
- Investigate issues at customer site and supports Engineering team (Software & Hardware)
Know-How Transfer
- Troubleshoot and maintain demo equipment
- Supports Documentation and Manual writing activities
Job Requirements
- Diploma or degree in Mechanical- Electrical or Mechatronic Engineering
- Minimum 5 years of experience in a complex Technical environment, 3 years in a Product Support environment with customer engagement
- Experience within semiconductor backend industry (Flip Chip process/application experience is a plus)
- Comprehensive experience on Datacon 8800 platform is a plus
- Willing to travel
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Job Detail
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Job IdJD1046215
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned