Job Description

Company Description

"Why work for Accor?

We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor\xe2\x80\x99s limitless possibilities.

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow\'s hospitality. Discover the life that awaits you at Accor, visit https://careers.accor.com/

Do what you love, care for the world, dare to challenge the status quo! #BELIMITLESS"



Job Purpose

This role is responsible for the reception activities and administrative tasks at Accor Singapore Office with the objective of ensuring services are provided in an effective and efficient manner

Primary Responsibilities

Reception and Office Administration

• Greet and welcome visitors/guests by displaying the principles of Heartist
• Answer calls and provide information to callers, take messages and/or transfer calls to appropriate individuals
• Manage, maintain and update office phone extension list and security pass inventory
• Manage incoming couriers/mails and distribute to receiving individuals
• Monitor and manage meeting room booking and employee business cards
• Ensure office equipment and facilities are in good and working condition; conduct routine checks and arrange with contractors for servicing of coffee machine, water tap/dispenser, lightings, air-con, etc.
• Act as liaison with office housekeeping team to organise maintenance and/or office cleaning services for special occasions if needed
• Ensure the hygiene of the office and pantry, coordinate and arrange for carpet cleaning and pest control maintenance
• Manage general office supplies, stationery and pantry supplies in a cost effective manner, including checking of stock level
• Assist with functions, events and tasks assigned by VP T&C, provide support with staff activities, e.g. birthday celebrations, staff outing, etc.
• Coordinate with the building management office and circulate any relevant information to employees, e.g. Fire Evacuation drill
• Receive, process and follow-up with vendors/suppliers for monthly office expense invoices
• Prepare monthly payment vouchers and collect full invoices/supporting documents of the office expenses for finance department processing payment
• Maintain a database of office supplies vendors and ensure contract agreements are up-to-date

• Act as Fire and Safety warden for the office
• Ensure the safety of office environment \xe2\x80\x93 office fixture are within safety measure range, e.g. fire extinguishers are renewed in a timely manner
• Adhere and support Accor\xe2\x80\x99s commitments to the "Environment Charter" (saving energy, recycling, sorting waste etc.) as well as Accor\xe2\x80\x99s Planet 21 Charter and Commitments as applicable to the role

• Minimum 1 year relevant experience
• Fluency in English and Mandarin \xe2\x80\x93 able to communicate with international colleagues and office housekeeping team
• Good knowledge of Microsoft Office tools
• Good interpersonal skill, self-motivated and energetic
• Time management skill, able to balance between managing administrative task for office and reception duties
• Able to work independently and has good initiative

• Based at Accor Singapore Office
• Reports to Vice President, Operational Support and Talent & Culture Projects
• Competitive employee benefits
• ALL Heartist card offering discounted rate at Accor Hotels worldwide
• Be a part of a global hospitality community with mobility opportunities

Accor