Receptionist Cum Admin

Singapore, Singapore

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Our language centre is looking for a receptionist / customer service. We are located at the heart of Katong / Joo Chiat area.

Role :

Handle clients inquiries (walk-in, phone, email, whatsapp messages...)
Resolve issues and escalate issues as required (claims, schedule conflicts, last minute cancellations)
Ensure daily operations (taking payments, recording new registration, follow-up of students, printing of attendance sheets, rescheduling...)
Tidy-up classrooms between lessons when needed
Working hours Mon to Fri 10.30am to 7.30pm

Requirements :

1st experience as in customer service, sales or receptionist, preferrably in education/tuition/school
Good presentation and customer-oriented
Comfortable with clients face to face and over the phone
Dynamic, self-driven, professional and reliable
Proficient with Office, email

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