Implement the Global IT roadmap for Network and Client Services as defined by Global IT Leadership, within the Region.
Coordinate with the Network and Systems groups as well as business stakeholders on high profile projects with executive leadership and business visibility.
Serves as primary escalation point and contact for all Regional Network and Client Services issues.
Management of Local IT Vendors for Telecom, Hardware, and MSP at the sole direction and oversight of Global IT.
Manage a small IT team of Client services and Network services in the Region.
Manage Local Network downtimes by preparing plans, ensure adequate testing, and recovery if unresolvable problems occur during downtime.
Implement Global standard procedures to support the configuration and deployment of hardware needed to satisfy end user requirements in the Region.
Maintain computer and device inventory for licensing and warranty purposes of all devices in the Region.
Assist with the support of branch office locations, their local networks, and their connectivity to the Crane Global network.
Monitor and maintain all network / WAN connectivity to support Regional branch office communications.
Collaborate with Global Network staff to find solutions to complex networking issues.
Collaborate with vendors and/or Regional IT team to schedule any required on-site activities needed to support ongoing corporate or regional initiatives.
Interact with internal clients to resolve issues; communicate with internal clients in a professional manner maintaining discretion.
Advises Global IT of Regional concerns to ensure platform and systems architecture and infrastructure that is highly automated, fully instrumented, self-scaling, self-healing and loosely coupled.
Collaborate with Cyber team to achieve SOC 2, ISO 27001, and other appropriate certification.
Team engagement and continual development through collection and analysis of performance KPIs.
Must be a team player and coach
The ability to travel up to 50%
Other duties as assigned
Other Skills & Abilities
Excellent verbal and written communication skills and excellent time management abilities.
Demonstrated initiative, ability to exercise good judgment, and ability to achieve results through others.
Strong knowledge of contracting, negotiating, organization development/change management, budgeting, action planning and supervision are required for successful performance.
Very strong conceptual, analytical, judgment and communication abilities are critical.
Strategy and planning: an ability to think ahead and plan over a 12 to 36-month time span.
Strong customer orientation and excellent interpersonal and communication skills.
Physical Requirements
Job may require extended sitting or standing, use of standard office equipment
Job requires the ability to use vision, adjust focus and work on a standard computer screen
Use of audio-visual equipment is required
Education & Experience
7+ years\xe2\x80\x99 related experience
Advanced experience in Site Reliability Engineering (SRE) and DevOps methodologies, including previous implementation experience
Demonstrated experience transforming IT infrastructure and moving organizations towards a mature cloud-based service delivery model
Experience with public cloud architecture, cloud strategy, networking, security, and compliance workload types.
Experience supporting IT Operations in a, distributed, support model
Experience with managing IP-based networks, WAN technologies, cloud, DHCP/DNS
Business acumen necessary to develop and present data-based ideas and solutions in a clear, concise, and organized manner to senior level executives
CERTIFICATIONS AND LICENSES
Professional certification may be required in some areas.
MUST COMPLETE PI ASSESSMENT IN ORDER TO BE CONSIDERED FOR THE POSITION:
WHY SHOULD YOU WORK FOR CRANE?
At Crane, we believe in providing our employees with excellent benefits at a Great Place to Work.
We offer:
Quarterly Incentive Plan
136 hours of Paid Time Off which equals 17 days for the year, that can be used for Sick Time or for Personal Use
Excellent Medical, Dental and Vision benefits
Tuition Reimbursement for education related to your job
Employee Referral Bonuses
Employee Recognition and Rewards Program
Paid Volunteer Time to support a cause that is close to your heart and contributes to our communities
Employee Discounts
Wellness Incentives that can go up to $100 per year for completing challenges, in addition to a discount on contribution rates
Come join the leader in logistics and take your career in the right direction.
Disclaimer:
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We maintain a drug-free workplace and perform pre-employment substance abuse testing.
This position requires the final candidate to successfully pass an E-Verify Check.
More Information:
Company benefits are contingent upon meeting eligibility requirements and plan conditions.