Regional Program Executive/ Customer Service

Singapore, Singapore

Job Description


General



The position is responsible for providing assistance to the Project Manager/Implementation Manager in Implementation and Internal and External Enhancement projects. They are required to work with various internal stakeholders (Department Managers, Operations Managers, Regional Account Managers) and external stakeholders (Customers) in order to on board and stabilise new businesses

Implementation Executive Key Roles and Responsibilities


1. Plan, Manage and execute implementation/on boarding of new businesses

2. Support the Program/Project Manager on various Internal and External customer projects and initiatives by

a. Creating GANTT Charts

b. Project Flow Diagrams

c. Writing and Developing Standard Operating procedures

d. Conducting training with local branch offices

e. Managing Key progress meetings and providing regular updates to the project/implementation stakeholders

f. Developing Report Automation

g. EDI enhancement and deployment

h. New EDI implementation with IT

i. Process enhancement

j. Create and Review WI developed by other account teams

k. Provide consultation and support on business aspects for Regional IT


Requirements


1. Proficient in Microsoft Excel, Teams, Word, Powerpoint

2. Able to learn new systems and software quickly

3. Experience in at least one aspect of freight forwarding Operations. Export or Import, Preferable if experienced in both.

4. Detail oriented and able to manage their own schedule well.

5. Has good time management

6. Strong Team player

7. Responsible and able to work remotely to deliver key tasks completed on time

8. Good interpersonal skills

Experience and Qualifications

1. Graduated from college or university with majors in Logistics, Supply Chain, Transportation, International Business or related majors

2. 2 years’ minimum experience in the freight forwarding/logistics industry ( Air Freight )

Working Location : Changi

Mon to Fri : 8.30am to 6pm

Transport pick up at Bedok / Tampines
1. Proficient in Microsoft Excel, Teams, Word, Powerpoint 2. Able to learn new systems and software quickly 3. Experience in at least one aspect of freight forwarding Operations. Export or Import, Preferable if experienced in both. 4. Detail oriented and able to manage their own schedule well. 5. Has good time management 6. Strong Team player 7. Responsible and able to work remotely to deliver key tasks completed on time 8. Good interpersonal skills Experience and Qualifications 1. Graduated from college or university with majors in Logistics, Supply Chain, Transportation, International Business or related majors 2. 2 years’ minimum experience in the freight forwarding/logistics industry ( Air Freight ) Working Location : Changi Mon to Fri : 8.30am to 6pm Transport pick up at Bedok / Tampines

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Job Detail

  • Job Id
    JD1049951
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned