Job Description

JLL supports the Whole You, personally and professionally.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you\xe2\x80\x99ve got deep experience in commercial real estate, skilled trades, and technology, or you\xe2\x80\x99re looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.

Regional Programme Manager

Work Dynamics - Integrated Facilities Management

Maintaining the JLL legacy

We uphold excellence in everything we do\xe2\x80\x94that has been essential to our more than 200 years of staying power. As the person in charge of planning, your task is to continue our tradition of project success. You\xe2\x80\x99ll accomplish this being a key individual in the project team, dedicated to planning and monitoring multiple projects from beginning to end.

You\xe2\x80\x99ll work closely with the Client and project delivery teams to make sure the agreed plans stay on track throughout the entire project lifecycle. This may include mediation between stakeholders and other teams to prevent diversions and keep the project objectives on track.

Having one eye on the project and keeping the team on track by being actively involved is key. We achieve are biggest success when working together, so clear communication and influencing skills is key, as is collaboration and teamwork.

What this job involves:

Provide a single point of coordination & line of escalation for all employee services & vendor management to the client\'s regional FM Team.

Remote control and drive a strong facilities operational focus, ability to interface with other service lines and dedicated single stream reporting across all Data Centre sites (class B & C facility assets) in APAC.

Oversight of client office facilities, coordinate facility works, and monitor activities of ad-hoc services/projects whilst ensuring client\'s policies and all relevant local legislation across all locations are met.

Work with JLL local facility managers /LSPOC to prepare monthly, quarterly and annual regional reporting (QBR), including site & vendor performance.

Accountable for contract financial performance and risk management at a regional level.

Support client\'s Business Continuity Planning, CSR awareness and Health & Safety management procedures.

Drive continuous improvement & innovation initiatives including \'value for money\' strategies for delivering the service.

Provide superior customer service to meet on-site client\xe2\x80\x99s expectations.

Ensure to take appropriate planning measures with all clients to reassess, renegotiate and amend the scope of work responsibilities, proposals, contracts and budgets.

Ensure services (SOW) alignment within JLL.

Assist with implementation and ongoing management of the risk management programs and ensure all incident reports (if any) are timely reported to client.

Report to Group Account Director and present information for internal meetings through the Account.

Must be able to work in a fast-track environment with facility management experience preferred

Sound like you? To apply you will have:

A professional qualification in real estate or facilities management with 5+ year\xe2\x80\x99s facility management experience, preferably in critical environments/data centres.

Experience driving OSHA-compliant safety programs and maintaining environmental compliance related to facility operations (Air, Water, Waste Management).

Experience in supporting compliant Environmental, Health and Safety training program related to facility management operations.

Strong Account management, interpersonal skills and problem-solving ability.

Excellent verbal / written communication and presentation skills.

Proven record of providing excellent internal and external customer service.

Basic knowledge of CMMS and Purchase Order Process.

Knowledge of standard business and accounting practices.

Knowledge of Excel and ability to analyze.

Location:

Hybrid \xe2\x80\x93Singapore, Sydney, NSW

If this job description resonates with you, we encourage you to apply, even if you don\xe2\x80\x99t meet all the requirements. We\xe2\x80\x99re interested in getting to know you and what you bring to the table!

About JLL \xe2\x80\x93

For over 200 years, JLL (NYSE: JLL), a leading global commercial real estate and investment management company, has helped clients buy, build, occupy, manage and invest in a variety of commercial, industrial, hotel, residential and retail properties. A Fortune 500 company with annual revenue of $20.9 billion and operations in over 80 countries around the world, our more than 103,000 employees bring the power of a global platform combined with local expertise. Driven by our purpose to shape the future of real estate for a better world, we help our clients, people and communities SEE A BRIGHTER WAY. JLL is the brand name, and a registered trademark, of Jones Lang LaSalle Incorporated. For further information, visit .

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity and Affirmative Action policy .

Jones Lang LaSalle (\xe2\x80\x9cJLL\xe2\x80\x9d) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process \xe2\x80\x93 including the online application and/or overall selection process \xe2\x80\x93 you may contact us at . This email is only to request an accommodation. Please direct any other general recruiting inquiries to our page
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