Job Description

, Singapore

Job Family Group: Commercial and Retail

Worker Type: Regular

Posting Start Date:

Business unit: Downstream

Experience Level: Experienced Professionals

:

Where you fit in

Shell Aviation sells and develops products including jet fuel, aviation gasoline, turbine and piston engine oils, fluids, greases, and services. This includes leading the industry through decarbonisation journey whilst growing in our markets.

AeroShell is the leading brand for aviation lubricants within Shell Aviation with a product portfolio including piston and turbine engine oils, grease, hydraulic and speciality fluids.

What\xe2\x80\x99s the role?

An exciting opportunity to engage across the whole spectrum of aircraft, from civil through to general aviation, defence, and some industrial lubricant markets where specialist aviation lubricants are needed. To be the customer facing technical focal for AeroShell aviation lubricants in the Asia, Asia Pacific, and Middle East Region.

You will be working as part of a global virtual team adding value to the bottom line for the AeroShell business in your region. The role will provide front line technical support to customers to help trouble shoot their lubricant issues. This is a truly broad role with an opportunity to develop as an aviation lubricants subject matter expert. Once you are trained the role will also include the creation and delivery of product training and coaching of our distributor sales network to improve their knowledge of the aviation lubricants product portfolio. In a supporting role the Regional Technical Adviser will help to gain the required AeroShell product approvals and be the customer facing focal for AeroShell product quality. Our team values are collaboration, honesty, and accountability.

As a Regional Technical Adviser APME, your key accountabilities include the following:

• Own and drive key account technical value:

• Support and secure technical partnership with internal Sales and OEM Managers
• Provide front line technical support to customers and sales staff including problem solving, troubleshooting and product application advice. This may be pro-active in-line with sales/marketing efforts or reactive to customer requests.
• The focal point for customer facing technical product quality
• Lubricant Approvals

• Lead in-service flight evaluations and demonstrations to ensure lubricants are approved for use.
• Project work

• Lead and support the creation of technical customer value propositions by providing technology leadership and understanding how AeroShell lubricants are used.
• Be the focal for in region specification management.
• Team functional work for process efficiency and operations
• Knowledge and training

• Subject matter expert for AeroShell and provide technical input to the AeroShell internal team.
• Build the technical capability of partner distributors, sales staff in the region and Customer Operations and Technical Help Desk organization.

What we need from you

We are keen to speak to aviation and/or lubricant professionals with the following:

• Minimum degree in Aviation Technology or similar engineering equivalent.
• Relevant experience of working in an aviation environment and strives to be team player, coach, teacher, and subject matter expert.
• Ability to work independently and deliver in a virtual environment.
• Fluency in written and spoken English is essential, mandarin would be an advantage.
• Able to travel freely and independently in the APME region.

If you don\xe2\x80\x99t see yourself reflected in the job requirements on the posting above, we still encourage you to reach out and apply. Shell is committed to creating a more diverse, equitable and inclusive workplace and we encourage individuals of all backgrounds to send in your applications.

Company Description

When you join Shell in Singapore, you can count on our commitment to help you thrive and propel your career by means of our industry-leading development programme and our available and unrivalled pool of local and global experts. Our numerous global and local skill pools as well as our diversity are key to our success and continuing innovation.

An innovative place to work

There\xe2\x80\x99s never been a more exciting time to work at Shell.

Join us and you\xe2\x80\x99ll be adding your talent and imagination to a business with the ambition to shape the future \xe2\x80\x93 whether by investing in oil, gas, and renewable energy to meet demand, exploring new ways to store energy, or developing technology that helps the world to use energy more efficiently, everyone at Shell does their part.

An inclusive place to work

To power progress, we need to attract and develop the brightest minds and make sure every voice is heard. Here are just some of the ways we are nurturing an inclusive environment \xe2\x80\x93 one where you can express your ideas, extend your skills, and reach your potential.

• We\xe2\x80\x99re creating a space where people with disabilities can excel through transparent recruitment process, workplace adjustments and ongoing support in their roles. Feel free to let us know about your circumstances when you apply, and we\xe2\x80\x99ll take it from there.
• We\xe2\x80\x99re closing the gender gap \xe2\x80\x93 whether that\xe2\x80\x99s through action on equal pay or by enabling more women to reach senior roles in engineering and technology.
• We\xe2\x80\x99re striving to be a pioneer of an inclusive and diverse workplace, promoting equality for employees regardless of sexual orientation or gender identity.
• We consider ourselves a flexible employer and want to support you finding the right balance. We encourage you to discuss this with us in your application.

A rewarding place to work

Combine our creative, collaborative environment and global operations with an impressive range of benefits and joining Shell becomes an inspired career choice.

We\xe2\x80\x99re huge advocates for career development. We\xe2\x80\x99ll encourage you to try new roles and experience new settings. By pushing people to reach their potential, we frequently help them find skills they never knew they had, or make career moves they never thought possible.

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