Job Description

Career Area: Marketing / Sales / Product Support

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Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you\'re joining a global team who cares not just about the work we do - but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don\'t just talk about progress and innovation here - we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Your Work Shapes the World

Whether it be groundbreaking products, best in class solutions or creating a lifelong career, you can do the work that matters at Caterpillar. With a 95-year legacy of quality and innovation and 150 locations in countries around the world, your impact spans the globe.

When you join Caterpillar, you are joining a team of makers, innovators and doers. We are the people who roll up our sleeves and do the work to build a better world. We don\'t just talk about progress and innovation. We make it happen. And we are proud of that, because it helps our customers build and power the world we live in - the roads, hospitals, homes and infrastructure. Without a dedicated workforce Caterpillar could not effectively meet our customer\'s needs. Join us.

Global Rental, Services & Marketing (GRSM) currently has an opportunity for an experienced Rental & Used Operations Representative to join the Caterpillar team.

About the Position:

The key role of this assignment is that of an individual contributor who is beginning to develop a reputation as a subject matter expert in process improvement methodologies that improve dealer rental operations profitability. The incumbent is a liaison among dealers, customers, and other Caterpillar personnel.

The primary responsibilities for this position will be to (but not limited to):

Performs dealer Rental Excellence Program (REP) assessments and Rapid Improvement Workshop (RIW) in support of closing identified performance gaps. Position performs complex analysis work, identifies, and resolves problems that are more strategic in nature. Challenges include developing and meeting expectations in delivering results, identifying, and recommending alternative courses of actions, and making timely decisions.

Execution of REP training as needed by Cat dealers and Caterpillar personnel.

Administration of pay for performance programs for assigned Territory.

Administration of REP assessment reporting for dealer and Cat personnel for assigned Territory

Requires business travel (will be at least 25%)

Required Skill and Experience:

This position requires knowledge of rental operations and rental industry best practices.

A college degree or equivalent experience.

3 to 5 years of job-related experience are typically required.

Good human relations skills are required to develop a cooperative work relationship with others inside and outside the department.

Personal computer skills and familiarity with various software packages are required.

Incumbents will have demonstrated the ability to work on increasingly more complex assignments and provide direction to less experienced team members on project assignments.

How We Support You (Employee Benefits):

Our goal at Caterpillar is for you to have a rewarding career. Our teams are critical to the success of our customers who build a better world. Here you earn more than just wage, because we value your performance, we offer a total rewards package that provides day one benefits along with the potential of a variable bonus. Additional benefits include paid annual leave, flexi leave, medical and insurance. (prorated based upon hire date).

At Caterpillar, we believe each person is unique and valued, and are committed to ensuring that our workplace is diverse and representative of the many customers we serve around the globe. Different perspectives help us achieve our best work and come together to form a high-performing Caterpillar team that makes positive changes in the communities where we live and work. Learn about Caterpillar at

Final Details:

Please frequently check the email associated with your application, including the junk/spam folder, as this is the primary correspondence method. If you wish to know the status of your application - please use the candidate log-in on our career website as it will reflect any updates to your status.

Caterpillar is not currently hiring individuals for this position who now or in the future require sponsorship for employment visa status; however, as a global company, Caterpillar offers many job opportunities outside of Singapore which can be found through our employment website at .

If you are interested in joining our team, please apply using an English version of your CV. We look forward to meeting you!

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Caterpillar is an Equal Opportunity Employer (EEO).

Not ready to apply? Submit your information to our Talent Network .

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