Reservations Agent (154281)
Job Description
Shangri-La Boracay
Located in the country's premier beach destination, Shangri-La's Boracay Resort and Spa is a luxurious and serene haven for vacationers. Dramatically situated on a hillside in a flourishing nature reserve at the northern tip of Boracay Island, the 12-hectare resort is a 10-minute drive from the popular White Beach. The resort offers 219 rooms including 36 villas and suites; comprehensive leisure facilities; 350 meters of secluded beach front; and a thriving ecosystem of diverse flora and fauna. Within the resort, guests may find a tranquil escape in Chi, The Spa.
As a Reservations Agent, we rely on you to:
Attend to telephone enquires and follow up on guests' requests/inquiries on Rooms / F&B reservations and promotions
Promotes Rooms / F&B promotions to guests and encourages membership
Other duties as assigned
We are looking for someone who:
Pleasant voice, clear and good telephone etiquette
Customer-oriented
Able to multi-task
Able to work in a fast pace environment
Communicates and writes with fluency in English (and local language)
Experience in hotel, reservations, F&B, or customer call center has an added advantage
If you are the right person, what are you waiting for? Click the apply button now!
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Job Detail
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Job IdJD1010445
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationBoracay, Philippines
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EducationNot mentioned