Job Description

:
. Responsible for the supervision of the performance of all rank and file positions directly reporting to them
. Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote sales and meet profit goals
. Mediate as necessary when there are customer's complaints or concern that need immediate solutions.
. Ensures the highest level of customer service at all time
. Checks schedules of rank and file employees to maximize their utilization
. Coordinates regularly with the Operations Manager for any changes/improvements in the store.
. Conducts PEP talks and meeting to subordinates
. Coordinates with other departments of the company to provide necessary reports
Job Specifications:
. Operates with initiative, commitment, strong work ethic & sense of urgency
. Exceptional customer service skill
. Motivator
. Detail-oriented
. High level of inventory awareness and maintenance
. Results driven
Requirements:
. Candidate must possess at least a Bachelor's/College Degree in Food & Beverage Services Management or equivalent.
. At least 4 year(s) of managerial experience is required for this position.
. With Experience as Assistant Manager or Managers specializing in Food/Beverage/Restaurant/Cafe Service or equivalent
. Knowledge of trends in the coffee industry
:
. Responsible for the supervision of the performance of all rank and file positions directly reporting to them
. Responsible for associate development, merchandising, inventory control, safety and loss prevention in order to promote