Restaurant Manager #sgunitedjobs
Singapore, Singapore
Job Description
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Main Responsibilities Report to the Area/Operations Manager. Responsible for the business performance of their restaurant, as well as maintaining high standards of food, service, and health and safety.
- Planning, executing, constantly review, evaluate operations/procedures, analysing and suggest improvement strategies to increase restaurant sales levels and profitability
- Prepare reports at the end of the shift/week
- Accountable for labour and F & B costing matters
- Coordinate the entire operation of the restaurant during scheduled shifts
- Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customer into return customer
- Meet and greet customers and organise table reservations, plan and coordinate menus
- Upsell our products to increase sales as well as to promote PGR membership
- Collect e-feedback from guests using iPad
- Manage filing system and read company emails
- Handle disciplinary issues, conducting Annual review and confirmation of staff
- Provide effective leadership to the team to ensure targets are met
- Conduct orientation and training & coach new trainees
- Plan staff duty roster and cleaning duties
- Update GRN and perform e-Procurement, including inventory control and conducting bi-monthly stock
- Assign a staff to handle petty cash claims
- Handle cashiering duties, daily sales collection, cashiers float
- Perform banking duties
- Ensure the strict compliance by all service and kitchen staff to company\xe2\x80\x99s standard operating procedures
- Any other appropriate duties and responsibilities as assigned
- Minimum 8 years of relevant experience with 3 years in a managerial role
- Ability to thrive in a challenging environment
- Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
- Excellent organizational skills
- Strong public relations skills for both internal or external
- Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu items to customers
- Candidate must be a strong leader & team player
- Have good product knowledge on food items
- Candidate must have basic PC-literacy
- Strict sense of hygiene and safety standards
- Knowledge of cost/inventory management would be an added advantage
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Job Detail
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Job IdJD1306351
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IndustryNot mentioned
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Total Positions1
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Job Type:Full Time
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Salary:Not mentioned
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Employment StatusPermanent
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Job LocationSingapore, Singapore
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EducationNot mentioned