Job Description

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Mandai Wildlife Group is dedicated to caring for the planet and protecting animals and nature. Conservation education is intrinsic in all interactions with the Group, to inspire action for a healthier world.

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore\'s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Mandai Wildlife Group advocates for biodiversity, contributes leading wildlife research, develops innovative solutions to promote living sustainably, and collaborates with conservation partners in Singapore and Southeast Asia.

The Group provides funding and in-kind support to Mandai Nature for conservation work across Southeast Asia.

Mandai Global, an entity that is part of the Group, will establish and operate new lines of business anchored on creating positive outcomes for nature and wildlife.

Job Duties & Responsibilities

\xc2\xb7 Manage and oversee restaurant operations and ensure a smooth daily business flow, compliance to operations standards and procedures.

\xc2\xb7 Maintain a positive restaurant image and service culture.

\xc2\xb7 Create and plan work schedules based on business needs.

\xc2\xb7 Ensure proper compliance with SFA hygiene standards and complies with our internal preset standards.

\xc2\xb7 Train new and existing team members to help them meet the restaurant\'s expectations, providing necessary feedback and training.

\xc2\xb7 Interact with diners and build positive rapport with guests.

\xc2\xb7 Ensures that monthly sales revenue is met and ability to suggests and execute promotions.

\xc2\xb7 Plan and organize restaurant\'s inventory needs, propoer month end stock take and necessary reports.

\xc2\xb7 Observes quality of food served and ensures that they are of high standards.

\xc2\xb7 Attend to customes\' needs and respond to complaints promptly, understanding service recovery and applying when needed.

Job Requirements

\xc2\xb7 Diploma Holder with minimum 5 years of Restaurant Manager experience.

\xc2\xb7 Proven work experience in a fine dining restaurant setting.

\xc2\xb7 Knowledge in beverages and wine service with necessary qualifications.

\xc2\xb7 Demonstrated customer service skills, with clear verbal communication skills.

\xc2\xb7 Understanding of financial management, ability to read P&L statements and cost management.

\xc2\xb7 Strong knowledge of restaurant POS systems.

\xc2\xb7 Ability to use computers and knowledge of SAP system will be an added advantage.

\xc2\xb7 Strong leadership skills, independent, result oriented and resourceful with strong planning and organizational skills.

\xc2\xb7 Willingness to work flexible hours, including weekends and Public Holidays.

\xc2\xb7 High personal grooming standards.

\xc2\xb7 Knowledge of current food and beverage trends.

Specialization : Food and Beverage
Type of Employment : Permanent
Minimum Experience : 5
Work Location : Bird Paradise

Mandai Wildlife Reserve