Job Description

Responsibilities

• Ensure high levels of customer satisfaction through excellent sales service.
  

• Maintaining outstanding store condition and visual merchandising standards.
  

• Updates managers by consolidating, analyzing, and forwarding daily action summaries.
  

• Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; and notifying managers and customers.
  

• Provides sales vs. projection results by preparing and forwarding sales tracking reports.
  

• Assist with the sales process by maintaining a fully stocked store.
  

• Recommend and display items that match customer needs.
  

• Update customer records in the company database as required
  

• Contact customers to answer basic procedural questions or to gauge their level of satisfaction with the company.
  

• Manage point-of-sale processes.
  

• Collaborate with the sales staff to monitor active purchase orders and make sure that orders are completed on time.
  

• Report any inventory or service issues to management and the appropriate Account Manager immediately.
  

• Handling complaints or forwarding serious issues to the manager on duty.
  

• Assisting with store deliveries.
  

• Maintains promotional databases by inputting invoices and bill-back data.
  

• Resolves promotional allowances, rebates, and pricing discrepancies by researching promotion details and regular and special prices, and forwarding resolution to managers.
  

• Welcome and engage in conversation with customers, help them as needed
  

• Rotating and replenishing stock.
  

• Placing certain produce in a specific area during a sale or promotion.
  

• Meet predetermined sales targets.
  

• Maintain an up-to-date knowledge of product features and sales promotion
  

• Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses, and forwarding for reimbursement.
  

• Accomplishes department and organization mission by completing related results as needed.
  

• Ensuring adherence to laws, regulations, and policies.
  

• Proven working experience as sales assistant.
  

• Proficient in all Microsoft Office applications.
  

• Proficiency with computerized financial systems, such as , databases, payment processing, excel spreadsheets, payroll services.
  

• Strong IT skills, including database development.
  

• Strong business sense and industry expertise.
  

• Able to handle numerous time critical assignments simultaneously.
  

• Strong analytical, organizational, and creative thinking skills.
  

• Excellent communication, interpersonal, and customer service skills.
  

• Excellent verbal and written communication abilities across all levels of an organization.
  

• Strong budget development and oversight skills.
  

• Solid understanding of financial management.
  

• Strong Leadership, Conflict Management, Decision - Making, People Management, Competitive analysis, Management proficiency, Supply management, Customer service, Presentation skills, analyzing information, Problem Solving, Planning and Teamwork, Critical Thinking skills.
  

• Time-management and organization skills
  

• Certified professionals are preferred.
  

• The Ability to multitask and work under pressure.
  

• Availability to work within opening hours (e.g., evenings, holidays, weekends).