Job Description

At Henkel, you can be a game changer and craft your career. Unleash your entrepreneurial spirit by bringing your ideas to life within a global team. Our leading brands and technologies, along with our high-performing businesses will provide you with countless opportunities to develop your skills and explore new paths. Your career at Henkel will contribute to a more sustainable future, while you grow within our vibrant, diverse culture of trust and belonging. If you're up for challenging the status quo, join our team of pioneers and make your mark on the future with us. Do you dare to make an impact?

YOUR ROLE

• Coverage for Vietnam, Japan, Southeast Asia and Taiwan
• Serve as advisor to our sales teams by answering all their sales related questions and concerns
• Answering client questions regarding their account or sales products
• Maintaining systems for accurate customer data, sales records, documentations, in adherence to laws, regulations, and policies
• Handling orders by phone, email, or mail and checking the orders have the correct packaging, prices, discounts, and product numbers
• Gathering and analyzing data to review the company’s past and current sales performance
• Referring to internal and external sources for sales pipeline report preparation to Senior Management
• Partner with Sales Leadership to learn and understand the full sales cycle process.
• Leverage ACE CRM to better support business and align country management steering to marketing objectives. Accurately track progress and share updates
• Analyze data to guide sales process decisions and strategy. Presenting detailed insights, recommendations, and feedback on company segment sales
• Assist sales team by coordinating with internal stakeholders
• Implementing, managing, and improving sales go-to-market processes
• Follow-up on sales process details across time-zones ensuring contracts, documents, and client responses flow through the system as quickly as possible
• Coordinating with the Sales Manager at all times
• Coordinating with the Marketing team to suggest ways to improve marketing and sales campaign materials
• Perform other duties and projects, as assigned

YOUR SKILLS

• Min. 2 years of experience as a Sales beneficial
• Min. 3 years of experience as a Sales Coordinator, or similar role
• Understanding of sales process, preferably with customer service and sales experience
• Well-organized, accountable, responsible with an aptitude in critical thinking
• Detail-oriented with advanced analytical and problem-solving skills
• Clear, concise, and confident communicator (verbal, non-verbal, written) with excellent organizational skills and an ability to influence across regional lines
• Excellent customer service skills and demonstrated ability to work effectively in a team environment
• Self-motivated with the ability to prioritize and work in a dynamic, fast-paced environment
• Strong organizational and prioritization skills to meet customer and business needs
• Great interpersonal and English verbal and written communication skills

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: req37843
Contract & Job type: Full Time, Regular
Contact information for application-related questions: Recruitment.SEA@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.