Sales Coordinator

Singapore, Singapore

Job Description

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Position Summary: The Sales Coordinator primary role is to perform general office duties to support Sales team e.g. filing, sending emails, copying, maintaining Customer and company profiles, and preparing month end reports. Should assist in selling guest rooms, catering services and banquet facilities as directed by the department head. Sales Coordinator Duties and Responsibilities:
  • Serve as the point of contact for clients and communicate with them by phone and email to respond to questions and requests. Answer client / bookers questions about property facilities/services.
  • Generating reports, preparing proposals, coordinating with clients & suppliers.
  • Prepare sales-related documents throughout the sales process (e.g., proposals, contracts, banquet event orders, CVGR Letter).
  • Gather materials and assemble information packages (e.g. brochures, promotional materials, sales demo kit, welcome kit, souvenir etc.).
  • Assist sales team by managing schedules, filing important documents and communicating relevant information. Arrange and co-ordinate meetings, events and any appointments.
  • Record, transcribe and distribute minutes of meetings.
  • Meets with clients in the absence of the Director of Sales or Sales Managers; perform hotel site tours with potential clients.
  • Print Daily Sales reports for each sales managers and submit to Director of Sales.
  • Print Sales manager productivity reports for each sales managers and submit to Director of Sales.
  • Ensures all documents produced by the Sales Department (i.e. BEO\xe2\x80\x99s, contracts, rooming lists, proposals) are completed accurately and on time.
  • Respond to complaints from customers and give after-sales support when requested.
  • Ensure the adequacy of sales-related equipment or material are available at all times.
  • Other duties as assigned by Director or the management.
Candidate Profile Education & Experience
  • Excellent customer service skills.
  • Friendly, customer centric, smile and able to work in a team environment.
  • One or more years of experience working in a hotel, clerical or sales. Previous experience working in a similar role.
  • Diploma in business management
  • Good computer skills
  • Proficient in the use of Microsoft Office (Word, Excel, PowerPoint)

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Job Detail

  • Job Id
    JD1306177
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore, Singapore
  • Education
    Not mentioned