Develops a sales plan to deliver revenue retention, revenue growth and new business for personal customer portfolio or sector, to meet or exceed personal sales targets and drive overall organic business growth ambition. Delivers on that plan
Develops and implements client relationship management plans to identify and build relationships with relevant decision makers and influencers within own customer portfolio organisations; enables effective two-way flow of information and develops understanding of where can deliver customer value and resolve issues
Sets clear objectives for each sales call or meeting; adapts standard materials to make engaging presentations to customer decision makers and influencers; asks relevant questions to gather information, evaluate the customers\xe2\x80\x99 level of interest and to identify and respond to areas requiring further information or explanation
Develops a personal network within the business sector and represents with customers and at business sector events. Obtains market intelligence and enhances the visibility and reputation of , its products, services and ability to provide holistic safety solutions
Configures product and services solutions and associated contractual terms that meet the customers\xe2\x80\x99 mid- to long-term needs, taking input from relevant internal specialists. Presents the solution to customer representatives and negotiates agreement within a pre-defined range of commercial parameters
Enters customer information from research and direct customer contact into the customer relationship management system, ensuring has quality sales data to drive effective customer retention and business development activities. Utilises the CRM system effectively to drive sales activity plans and to deliver timely reporting
Collaborates internally and works as the customer champion in cross-functional teams to build strong external customer relationships
Maintains and renews a deep knowledge and understanding of policies and procedures and of relevant regulatory codes and codes of conduct. Ensures own work adheres to required standards.
Creates an environment where everyone in the team can live the Values
Contributes positively to creating an inclusive environment where our people feel valued, appreciated and free to be who they are at work
Understands, upholds and contributes to creating a safety-first culture within Ensures a safe and healthy working environment
Develops own capabilities through participating in assessment and development planning activities as well as formal and informal training and coaching. Develops and maintains an understanding of relevant technology, external regulation and industry best practices
Personal Skills
Builds strong customer relationships and delivers customer-centric solutions
Makes sense of complex, high quantity, and sometimes contradictory information to effectively solve problems
Holds self and others to account for meeting commitments
Relates openly and comfortably with diverse groups of people
Manoeuvres comfortably through complex policy, process, and people-related organisational dynamics
Gains the confidence and trust of others through honesty, integrity, and authenticity
Plans and prioritises work to meet commitments aligned with business goals
Effectively builds formal and informal relationship networks inside and outside
Knows the most effective and efficient processes to get things done, with a focus on continuous improvement
Uses compelling arguments to gain the support and commitment of others
Takes on new opportunities and tough challenges with a sense of urgency, high energy, and enthusiasm
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