Job Description


Job scope

  • Execute KidZania\xe2\x80\x99s sales target and customer services.
  • Receive sales inquiries through all media (WhatsApp, email, social media, etc.) and reply them promptly with regularly updated park information and sales standard replies.
  • Follow up on any pending queries (Corporate, School, Friends & Family) from guests to convert them into ticket sales
  • Coordinate with food & beverage (F&B) and other relevant departments on upcoming event (family day, birthday party) and food orders.
  • Coordinate site visits and other special request (media shooting, video shootings)
  • Constantly look for sales in corporate and school groups
  • Document all incoming inquiries and orders properly (particularly event orders) to evaluate conversions, identify trends in sales and comprehend effectiveness of ad campaigns
  • Create and maintain records / documentations with accurate and up to date information, according to company and legal standards when required
  • Constantly look for ways to improve the effectiveness and efficiency of the department by suggesting improvements wherever needed
  • To carry out duties as tasked with a professional attitude, ensuring that KidZania\xe2\x80\x99s service standards, objectives and code of conduct are met or exceeded at all times
Requirements:
  • At least 5-years of experience as sales manager and experience in customer service, especially in the tourism / leisure industry
  • Creative problem-solving ability
  • Multitasking and meeting strict deadlines
  • Articulate and assertive in communicating ability
  • Excellent mentoring, coaching and people management skills
  • Any other tasks allocated to you by the management which may not be specified in this but are within your competencies.
  • Willing to work in Sentosa Island
Job Type: Full-time Salary: $5,000.00 - $7,000.00 per month Benefits:
  • Employee discount
  • Food provided
Work Location: In person

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Job Detail

  • Job Id
    JD1387469
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Full Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Singapore 098008, Singapore
  • Education
    Not mentioned